Dear Support Team,
I’ve been playing this game with my friends and have truly enjoyed the experience. However, I’ve encountered something that I find quite frustrating and would appreciate some clarification.
All of my friends, with whom I regularly play in a group, have each received at least 3 or more Uber Unique items so far. Meanwhile, despite playing more frequently than them, defeating more of the same bosses, and being at least 10 Paragon levels higher than the rest, I have not received a single Uber Unique item.
This discrepancy is quite discouraging. I’m starting to wonder whether this could be some kind of bug or unintended issue in the loot system. If this pattern continues — where others around me continue receiving high-tier rewards and I receive none — I fear it may affect my motivation to keep playing the game.
I would greatly appreciate any insight you could provide into this situation.
Kind regards, Toma