worked for me. thank you 
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Iāve tried it again and can confirm that it works. It seems you donāt have to stick to one half of the Helltide zone, but if you move up/down you need to travel by foot/horse, never return to town and donāt enter strongholds.
[EDIT] Since there was a hotfix earlier, I canāt say for certain if the achievement was fixed or the workaround did the trick ^^ ā¦ anyway its possible now 
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This is not how it has worked in previous seasons, it was Helltides wide, not bound to regions. And you could tp back to town in between without impacting the progress.
Either way the bug is fixed now, I was able to get mine yesterday.
Issue was supposedly hotfixed on 7th Feb
Soā¦ I just collected:
1 mystery
1 living steel
7 white chests.
I stayed in one region of the map. I didnāt have any more chests to open in that half.
I went to the tree to collect whispers.
Came back. No new chests, I had like 10 mins left, so I crossed into the other half of the helltide map, got the 10th chests, white.
Nothing.
So I gave up and went to town, then teleported right back, just to see ā¦
And suddenly I got a notification that it counted, chapter done.
So I believe it is a bug. Nothing other ppl recommended worked. It just randomly decided to give me the credit.
Bug.
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