S11: VoH content not available and Shop error

Technical Support
1

Kicking off Season 11… Vessel of Hatred content not available (i.e. can’t create a Spiritborn character or access Nahantu areas) even though Microsoft Store shows it as owned and managing game add-ons in Settings shows it as installed.
I’ve restarted the Xbox as well as powered it off and on again. I’ve uninstalled and reinstalled both the VoH x-pack as well as the base game itself. It remains unsolved and my purchased content is unavailable.

Additionally, the Shop is displaying an error code when attempting to access the Lord of Hated x-pack pre-order and remains stuck when attempting to claim the offered free seasonal pet.

3 Likes
2

Same problem also on Xbox.

1 Like
3

Same here, my season start will be delayed. Fix this asap!!!

1 Like
4

Same here. My spirit born are unavailable and can’t access nahantu. Pre-ordered extension in July 2024, reset xbox, nothing works.

This is not the way. Already paid 120 bucks because of an upgrade to ultimate edition, I don’t want to buy it again.

1 Like
5

I have the same problem, it doesn’t work.I have the same problem, V o H isn’t working. I reinstalled the game and it didn’t work. But surprise, surprise, I bought the new expansion and everything works. In short, they resell you the old content so you can play.