So! I recently purchased the game on steam as I much prefer to have all my games in one location, I decided to buy the dlc via the steam in game purchase, I got given the items however I cannot play anything with the new dlc (New campaign, new class is all locked) I have completed the main campaign and when I check the dlc page in game it shows as unlocked with a green tick but still can’t access anything.
I have reached out to support via steam and got told to reach out to support here, did that and Blizzard tell me to contact steam for support, I just want my damm dlc which cost me £38!
Blizzard support seems to be all over the place with different people responding to you every time so information gets mixed and you just end up going around in circles.
I have redownloaded it on battlenet to see if I can access the dlc from there or not, Blizzard confirm that I have the dlc so I am at a loss on what to do