PS5 is not showing I own the Ultimate edition, so obvs can’t make a spiritborn or do any expansion content.
Playstation website does not pull up the page when I go to look at ownership (VOH shows but throws an error when I click it)
Console itself shows two versions, that I have the “D4+VOH package” downloaded, but wants be to re-buy.
Blizzard website shows ownership and shows transaction history for ultimate edition.
No update available to download. Manage game gives only language pack downloads.
on DM stream, multiple people having this issue.
Xposted on the XBOX thread.
Update: multiple people on the forum have advised that they purchased the expansion through the in-game shop and were delivered a battle.net license, not the license relevant to whatever shop/platform they were in.
I’ve tried multiple times to get blizzard to acknowledge it and provide a refund… They keep saying it’s not refundable.
I opened a ticket with the California AG about it… If they didn’t properly route/ deliver the product, then they owe a refund. They can deal with the state about it.
