Since early access this has been an issue. It exists all over reddit, it is seemingly incredibly common, and as far as I have seen, not a tracked issue by blizzard support.
It is not a hard PC crash. It freezes one’s PC anywhere from a few seconds to several minutes. Possibly scaling with how long the game has been active. Which leads me to believe it is a memory leak issue. But if you have the game open for a long period, when exiting, the PC will freeze for several minutes before finally closing properly and un freezing the PC.
this has been reported a few times, but i fail to see any acknowledgement of this issue which is well beyond a simple in-game feature bug.
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same here, frozen as I write this
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Same issue. I can’t close the game without it becoming unresponsive to the point where I either tab over to task manager to force quit or a pop-up comes informing me the program is unresponsive. I often get disconnected when portaling to Kyovashad.
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This is still happening, even after the last update. My PC is unresponsive up to 1 min.
I have no issue with any other game or application.
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Same issue. Game runs fine then I try to exit and freezes PC
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Same issue as everyone else. Game runs fine and then PC freezed on exit.
Yep, confirmed every time exiting to desktop, the game freezes from 10 seconds up to a few minutes minimum when unloading. I just upgraded from 16Gb RAM to 32Gb RAM to see if there is a difference in cache’ing and its negligible if its even calculable. Its not a VRAM issue or a CPU usage issue.
The longer you play, the longer it takes to unload the game upon exit. Very bad coding.
Same, also freezes/lags after teleporting to areas
Same situation here for the most part. If I close to desktop or for whatever reason get disconnected and the game closes, my entire PC freezes for a solid 2-5 minutes. Can’t even move the mouse.
From what I have seen on reddit threads, this problem is more common with Nvidia cards.
i9-9900k
3070ti
64gb DDR4
First of all I apologize for my non-native English, since the game started I had random problems sometimes I played 4 hours other times 2 or 3 hours, there were days I played 40 minutes and the whole pc froze and the sound of background and I had to reset the pc, it is very unbearable to play like this even so I have been in the game for 28 hours luckily or unfortunately, the game does not matter in the textures that you place low averages it always ends up eating a lot of vram, I was reinstalling drivers I was cleaning the pc and I don’t see temperature problems at any time, I can do other things on the pc I can play other games perfectly, it only happens to me with diablo 4 and I hope they take the bug or the problem I have seriously, I already talked to the support I sent many tickets and they have my dxdiag msinfo fenrisbug they have everything, anyway my pc is a ryzen 3600 16 ram at 3200hz and a 5700 amd radeon pulse with 8 vram, I reiterate that if it were temperature problems I would restart my pc or something, but it’s just that it just freezes and I keep hearing the background sounds aside, it’s hard to replicate the error because it doesn’t always happen the same.
Started happening few weeks ago, either battle.net update or diablo 4 update, on exit screen completely locks for circa 60-90 seconds. really annoying!
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Have not had this issues 2 weeks ago, but last night this bug pops up for me! Its funny that blizzards Q/A and basic programming engineer’s can’t catch this massive memory leak! But im going to leave the game for a mouth and hopes it will be fixed when i come back.
Thanks for a buggy updated blizzard, i guess you guys are jerking microsoft off and hoping they will buy you / Activision!
yes it a know issu, actualy kill process exe is more fast vs the classic way.
I’ve had the same - eventually led to stack buffer overflow messages and being unable to boot pc - needed a windows reinstall - will not reinstall this game until bug is fixed - annoying as they have already taken payment and appear to sit back and do nothing
I have same issue today.
Keyboard and mouse no response when close the diablo4.
I have to reset the PC hardware . . . .
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Getting the same now.
Scanning and repairing in Bnet next to the play button to see if anything is there. After 100% it just said “…reclaiming space” then done.
It just exits normally now to desktop; I assume it found something and fixed it.
my game hang when i try to close it.
Just had this randomly happen today. My system completely locked up for 30 seconds to a minute after closing the game to desktop. Never seen this happen before today.