Just to chime in, I was not using DLSS at all so I don’t think that is the culprit. However my specs are similar to everyone else posting, 9900K + 3080Ti. Definitely some common ground there but could be a coincidence.
Same here. Every post i see with this issue seems to have 10th gen Intel, myself included
i am experience the same issue, 3 crashes in less than 1 hour. never ever had this before.
almost same specs u guys relating here. any fix yet?
Hello bois , same here on a 9900k/3070/32Gb ram , game was runnin’ just fine before lastnight patch , now i can’t play a 10 minutes straight without a crash i literally uninstalled/reinstalled battlenet and even deleted the game and redownloaded , problem still occurs , i’m 100% sure it has something to do with the new patch , i’ve opened a ticket still no answer , they really need to shot us a fix for this asap
same with me until this new patch dropped… now just like OP i cant play the game without constant fenris crashes. its a gpu memory problem from what i can tell, it maxes it and never releases causing the gpu to heat up and eventually brick and close the game. d4 is poorly optimized and i rather them go back to the previous patch and ride a fn horse then have this st tier optimization of a patch pushed out without any real testing behind it. lamewolf.
Update for those wondering if DLSS was the culprit. After turning off DLSS the game ran with no issues for 1 hour and 19 minutes then crashed (at 2:31 EST). After the initial crash it started crashing every 15 to 20 minutes. Overall slight improvement over having DLSS on (previously crashed occurred every 5 minutes) but clearly it’s a bigger problem than that.
Also tried disabling Nvidia Reflex - made no difference whatsoever.
As for the circumstances of the crashes, there is way too much variation. It’s not just saturated areas or being around other players that causes it. Today I crashed 5 times (that I documented) after turning off DLSS, and each one was doing something different.
- 1:19h playtime - crashed during Helltide spider event (lost half the cinders)
- 0:15h playtime - crashed during Helltide while walking with no mobs or players around
- 0:23h playtime - crashed while walking away from player stash in town
- 0:20h? playtime - crashed while AFK in town
- 0:25h playtime - crashed walking to enchanting vendor
Getting the same now as well.
Started out with long stretches. Then more frequently. Now getting network disconnects as well.
I’m in this boat with you all. RTX 2060, i5-10600k, 32gb Ram. I’ve done a clean install of both the game and my video drivers to no avail. Crashes about every 20 minutes.
Same here.
2CFC8D9F-9AD3-427C-968F-E1F223ABE566
and many more. every 5 min or so. cant play.
Same problem as everybody else, 10th gen i7, 2080 super. This is worse than the thanksgiving of 2006.
Same, no issues b4 patch… 9600k OCd 5700xt 32gb ram, ran fine b4 patch avg 140-150fps on high, ultra would crash (VRAM limitation i pressume, but not high. NEEDS A FIX ASAP!!!
Im having the same issues. Cant say the game was perfect at launch with all the hitches, freezes and rubber banding but now its even worse after the june 28 patch with outright crashes. Im on PC with a 9900k, 16 gb ram and a rtx 2080. Playing @ 1440p @ high settings with DLSS.
Same issues. I crashed maybe 4 times like once every 45 minutes or so.
Logged in tonight and made it a whopping two minutes. Never left town, went to blacksmith then looked at my stash. Game crashed while just sitting there. Here is the crash log.
I 2023.06.29 00:17:44.659337 [Game] Initializing client world Sanctuary_Eastern_Continent… I 2023.06.29 00:17:44.659424 [Game] Client world initialized Sanctuary_Eastern_Continent (524289)… I 2023.06.29 00:17:44.659526 [Game] Local player long distance snap (0.00, 0.00, 0.00 vs -1404.44, 169.93, 101.84) I 2023.06.29 00:17:44.839320 [Game] [Prism] 7756: Purged 29 entries from the render and compute pipeline caches in 0.203ms I 2023.06.29 00:17:44.839336 [Game] Disposing UI for World I 2023.06.29 00:17:44.959941 [Game] Client entered world I 2023.06.29 00:17:45.054855 [WarpManager] Warped into destination I 2023.06.29 00:17:45.417327 [WarpManager] Starting outro effect default_warp_effect_outro (239915) W 2023.06.29 00:17:45.765684 [Online.Systems.CPresence] Unhandled fenris game account presence field I 2023.06.29 00:17:46.434458 [WarpManager] Portal completed I 2023.06.29 00:18:06.435039 [Game.UI] Closing Crafter UI I 2023.06.29 00:18:06.435521 [Game.UI] Closing crafter tab W 2023.06.29 00:18:10.178558 [Online.Systems.CPresence] Unhandled fenris game account presence field W 2023.06.29 00:18:15.652714 [Online.Systems.CPresence] Unhandled fenris game account presence field W 2023.06.29 00:18:58.856241 [Online.Systems.CPresence] Unhandled fenris game account presence field I 2023.06.29 00:19:03.367294 [Game] Prevented Error conversation line VO (CONVERSATION_SNO:HRO_RogueF_CantPickup) because a conversation is currently playing W 2023.06.29 00:19:20.715546 [Online.Systems.CPresence] Unhandled fenris game account presence field I 2023.06.29 00:19:47.981086 [Crash] Thread ‘MainThread’ handling fatal error I 2023.06.29 00:19:47.982623 [Crash] UnhandledExceptionFilter I 2023.06.29 00:19:47.982808 [Crash] Crashed thread: ‘MainThread’ (0x1e4c)
1 Like
I am crashing nonstop too. 4090 and i9 13900k.
| I 2023.06.29 00:17:04.247908 | [Crash] Thread ‘JobWorker1’ handling fatal error |
|---|---|
| I 2023.06.29 00:17:04.249104 | [Crash] UnhandledExceptionFilter |
| I 2023.06.29 00:17:04.249170 | [Crash] Crashed thread: ‘JobWorker1’ (0x95c) |
I have been crashing since launch. No other game has problems. There is something inherently flawed with this game. It sucks crashing when you are about to finish a nightmare dungeon. I have probably lost 10+ sigils like this.
Behavior I have is realy similar. I can get around 1h play if I lower the settings but once it crashes it will happen way more frequently to the point where its not really possible to make progress anywhere.
i5-9600k / 1060 6GB / 16 GB RAM
I have had no issues since launch safe for some rubber banding or the occasional hitch. Game was pretty stable.
Since yesterday’s patch I’m in the same boat as everybody else here it seems.
1 Like
I have 9thGen intel i5, and lots of crashes. I have an RTX 3060Ti.
EB2B0922-80F0-4F09-B8CE-11A367B527E0
I am also having a similar problem and it has similar components: i7 10XXX and RTX 30Series.
Nonstop crashes since the patch, similar specs. A word from the blue would be nice… unplayable at this time.
1 Like
Also getting random crashes (even while afk in town) after the latest patch. Crashes to desktop and fenrir window popup.
1 Like