No sound after the last update to S2

Since the last update my sound disappeared.
I disabled and enabled my output sound.
Restarted the game multiple times.
Updated drivers.
Restarted my PC multiple times
All to avail. Is it something known? Sound works for everything else.

2 Likes

I have the same issue. It worked fine before season 2 update.

1 Like

Same issue here, and it was fine before the update…tried several things, to no avail.

I have also experienced the “no sound” issue after S2 update. I can definitely confirm that my PC audio works just fine in any other application. Hopefully there is a fix incoming?

I also have no sound after the season 2 update. I have performed updates, restarted my PC, disabled the cross play option. Still no sound. Has there been an update to this issue?

I guess I get to add my lil post here as well. I too have no sounds after the patch. I have sound in other blizzard games and any other game that I have just nothing for D4. Looking for an update.
Update: It shows no output device as well.

If this helps, under the sound options in the Diablo 4 game menu, the list of available audio output devices is blank. There is no sound output because the game thinks there is nothing to deliver audio to. Hopefully that helps someone in the developer team fix this faster. If you have no audio after S2, look under your configuration options and see if you have any audio devices listed. If everyone affected by this bug has the same symptoms, it’s one step closer to isolating and resolving it.

3 Likes

Same problem. Before S2 update evething was normal.

Probably you are right. No device appears in the sound ouput for me too.

I have the same problem no sound!!!

Hi,
Exactly the same: no sound since the season 2 update. Everything works for the sound except for Diablo 4.
If it helps, I got a Realtek for sound. No device shown in audio devices list in Sound menu for Diablo 4.
Looking already for a fix.

2 Likes

No sound for me, tried everything.

Same here, sometimes I have sound, sometimes I have none. Also no sound output in the sound options, when there is no sound, it shows an output, when sound is working. Rebooting the PC helped so far. I also use Realtek for sound (on a Asus ROG Z-390-F MB). Realtek Drivers are updated. The issue started with the update for S2.

2 Likes

Same here, never had any problem before season 2.

Connecting bluetooth earphones sometimes make the sound work.

In all cases, the sound menu shows no sound output device even when it’s working.

1 Like

bump. same problem. Sound work on all other games and blizzard games. Sound worked at S2 launch. but after a windows update yesterday (17.10.2023) it stopped. Not sure if it is related. Seems like it cant find the sound drivers for any output as nothing shows in the option menu in game.

Same issue here. There isn’t any sound output device to choose from in the sound options menu. No issues before the patch.

2 Likes

dont reinstall the game, it didnt solve it. :slight_smile:

1 Like

So, my work around is to add/remove an input device. If is start with my headphones plugged in, when I unplug them the sound will miraculously work, however if start without my headphones plugged in, plugging them in will then trigger the sound to work on my headphones. [Once sound is working I can choose either/or until I restart the game…then its back to square one…]

1 Like

Believe it or not, that helps.

That would indicate a different sort of issue.

Let me check something.

OK.

I would like anyone having this issue to do the following:

Open the LocalPrefs.txt file located in Documents\Diablo IV

In here, look for these 3 lines:

SoundDriver “0”
AudioDevice “-176758292”
SpeakerMode “4”

I want you to post with the values yours show. So we can see if they are same or different.

SoundDriver “0”
AudioDevice “0”
SpeakerMode “0”

This is what they are after I did the work around. I will amend this with values while is broken next time I have the issue

  • Next time I ran the game I checked and still have “0” for all values