Neyrelle is spinning at the entrance of the Cloisters of the Dusk

During Stronging the Gates, Neyrelle doesn’t follow into the cloisters of the dusk; she instead is spinning in the air right at the entrance. I’ve tried leaving to the nearest town and returning, logging out and back in and no matter what she is stuck spinning in the air.

I’m unable to progress in the game as I can’t get the barrier at the end of cloisters of the dusk down because I have to speak with her first and I can not speak to her because no prompt appears except to enter the entrance.,

The character I’m using is Zaria.

1 Like

Did you figure it out? Happened to me just now.

1 Like

same error. the character spins while floating in the air. can’t progress the quest.