New update has screwed my game

Thanks Blizzard for the latest update. Since it downloaded I cannot play the game. I am currently on my third delete and Redownload, hope this one works. I spent over $200 on this game and I am not happy. I’m a veteran, with many physical and mental issues, I’m on a pension, and use Diablo to help me mentally, and now I’m screwed. If I could afford a ps5, I would get one, but not even sure that would help do to the full ineptitude of the programmers. I have had problems from the beginning of the season with the helltide fiasco. Can anyone pull their head out rear ends and fix these continuously
disrupting issues? So far it continues to look like, “Screw the consumers who pay for faulty products, we got our money”.

working fine for me on Xbox series X and PlayStation 5 what console are you playing on? what is the actual problem?