Mount(s) gone missing after patch 1.42?

PC Bug Report
1

I seem to be missing at least 2 store bought mounts from my stable, after the patch and pre-order of the expansion:
Conscience (‘Bought with Blood’ mount, purchased after the patch), and Xiansai Stallion Mount (purchased prior to the patch, part of ’ Xiansai Herald’).
Tried relogging, switching chars and making sure none of the other expansion cosmetics/transmogs/pets were equipped.

28 Likes
Poll is closed, I appreciate everyone who provided input, thank you
2

I am similarly missing one of my purchased mounts, the “Among the Stars” bundle, since downloading the patch. I have attempted to log out and log back in and it is still not available in my stable.

5 Likes
3

Indeed, Polaris is missing for me too. Armor of the missing mount bundles still exists… just mounts are gone. Guess they’re staging a strike in light of the cat invasion… :frowning:

2 Likes
4

Same here, xiansai stallion is missing for me. Possibly one or two more. :cry:

4 Likes
5

Just adding in a same here with the Polaris mount

1 Like
6

Came here to report the same bug, just noticed that my Lìliàng is missing. I don’t know about the others but I think the missing horses are the ones that the models are slightly larger in size than the regular horses.

1 Like
7

Same issue here. I missed Crystal-clad mount that i bought .

1 Like
8

I’m missing at least one mount as well.

9

Yeah I’m also missing my Polaris Mount. Still have the armor and trophies from the bundle, but the mount itself is missing. :frowning:

10

For certain I’m missing Xiansai stallion, Polaris, Crystal-clad, and Conscience. I tried logging in with a non-seasonal character, but they’re missing on the Eternal realm as well. Oddly enough the mount armors and trophies are still coming up.

11

+1, girlfriend is missing her mounts as well. Armor and trophies are still there, but the mount skin has vamoosed

2 Likes
12

Same here, lost a mount from the season of blood

1 Like
13

I’m missing at least 6 mounts :confused: 5 of them store-bought

14

I’m missing the Xiansai Stallion (and maybe some others.)

1 Like
15

My Xiansai Stallion is gone, too.

16

I’m missing the vermilion eye piebald, which I was actively riding until I went to the stable to look at my mounts

3 Likes
17

yep, missing mounts as well. Not going to bother buying anything until I get back what I’ve already paid for.

1 Like
18

I am also missing: Among the Stars - Mount after the patch along with other cosmetics.

19

I’m missing crystal clad mount, although I have the mount trophies…

20

Same issue with my Polaris mount just adding it so it can be logged.