Mounts are missing?

I’m not sure what happened, But some of my mounts are missing from my stable?

UPDATE:
forgot about this bug and got reins of caldeum steed and didn’t get added to my stable :woozy_face:

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With the update yesterday (I think it was yesterday that they announced the new expansion) 5 of my mounts have gone missing. When they did one of them was active for one of my characters and once I mounted I was unable to dismount either by actively dismounting (tried clicking on icon/ “z”/ and “3”) and was also unable to dismount with the ability dismount (again I tried clicking on the icon and pressing “1”). I could dismount either by logging out or from enemy attacks). Everything else was accessible. The Mounts that I am aware of that are missing are: Season 2 mounts (awoken and not awoken), “Celestial Court” mount, “Xiansai Herald” mount, and “Blood For Money” mount. I may be missing more, but I don’t think so. It also looks like all bardings and trophies are still accessible. I had access to at least some if not all of the missing ones prior to the latest download (I equipped and was using the Xiansai Herald one shortly after I purchased the “Ancient Hydra” armour. Hope this was helpful… PS: It would be nice to get them back soon. (looks wistfully hopeful (But I know you are all working your best :wink: ))

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It’s just so unfortunate, I also seem to have a mount from the battle pass for season three but I didn’t have a battle pass for that season

Same. The Crystal Clad mount from the Vitreous Scourge pack has disappeared from both my wife’s and my games.

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Same here. I’m missing at least 2 mounts - one purchased from the shop. I submitted a ticket and was told it’s a known issue.

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Same here paid for celestial mount and it’s gone. Still have the armor and trophy just the mount is gone. I also had the mount enabled and wasn’t able to dismount using “z” nor use the dismount attack “1”, so I decided to change mounts and then poof celestial gone!

Everything seems to be back now… Thank-you!