I did masterwork my Harlequin Crest to 12/12 with 3 times CDR. I put it in the stash and created a new character. A bit later the game disconnected due to inactivity. After reconnecting, all the masterworking on the helmet is lost and reset to the state it was when I last logged in.
1 Like
i have almost the same issue tonight, with the same item and same masterwork.