[Main Thread] PC - Game Client Freezes at "Logging into Diablo IV" When Launched on Certain NVMe Drives

Hi, i mean the problem is… necromancer. Can you looked that, please?
Game only freeze, if last played char i necr…

I 2023.06.03 10:45:12.588640	[WarpManager] Waiting for destination warp...
I 2023.06.03 10:45:12.626311	[WarpManager] Portal completed
I 2023.06.03 10:45:12.627234	[Game] Can't find player to snap camera
I 2023.06.03 10:45:12.668950	[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Necros
I 2023.06.03 10:45:12.669024	[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Edya
E 2023.06.03 10:45:12.692698	[Game] Marker '#[0xb4046888]' in Marker Set 'MarkerSet 'Character_Select_Necromancer_World_N01_W01 (Merged)'' refers to invalid decal material. 
E 2023.06.03 10:45:23.013157	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:45:33.268597	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:45:43.488044	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:45:53.701512	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:46:03.912411	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:46:14.135502	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:46:24.344136	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:46:34.550924	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:46:44.758904	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:46:54.980363	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:47:05.187341	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:47:15.399380	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:47:25.610326	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:47:35.842964	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:47:46.050736	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:47:56.258240	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:48:06.466695	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:48:16.675178	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:48:26.883082	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:48:37.104148	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:48:47.314612	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:48:57.522203	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:49:07.730554	[Game] Waited at least 10s for the render thread to complete!
E 2023.06.03 10:49:17.940755	[Game] Waited at least 10s for the render thread to complete!
I 2023.06.03 10:49:27.293015	[Game] Application Deactivated.  Active: 0  Minimized: 0
I 2023.06.03 10:49:27.293039	[Game] Application Activated.
I 2023.06.03 10:49:27.293102	[Game] Application Deactivated.  Active: 0  Minimized: 0
I 2023.06.03 10:49:27.293111	[Game] Application Activated.
I 2023.06.03 10:49:27.293159	[Game] Application Deactivated.  Active: 0  Minimized: 0
I 2023.06.03 10:49:27.293168	[Game] Application Activated.
I 2023.06.03 10:49:27.293212	[Game] Application Deactivated.  Active: 0  Minimized: 0
I 2023.06.03 10:49:27.293471	[BgsClient] Presence update failed | bgs_error_code: 3006 | request: bgs.protocol.presence.v2.client.UpdateRequest { updates { key { title_id: 16974 group: 2 field: 8 unique_id: 0 } value { blob_value: "\010\356\312\231\002\025srpr\030\000" } } }
I 2023.06.03 10:49:27.293544	[Online.Systems.CPresence] Unable to set rich presence | error_code: [symbol not found] (3006)
I 2023.06.03 10:49:27.294200	[Game] ConnectionBase::Disconnect | connection_id: 7 | reason: 0 | connectiontype: 2
I 2023.06.03 10:49:27.294245	[Online.Systems.CUserProxy] Deleting connection due to disconnect
I 2023.06.03 10:49:27.294328	[Online.Systems.CUserProxy] Attempting to find and connect to user proxy | client_user_id: 0
I 2023.06.03 10:49:27.309866	[Game] UIConnectionLost::ReconnectModalHandler::Update No input focus found for primary user. Attempting to find acceptable focus.
I 2023.06.03 10:49:27.317304	[Game] ---------------- UIModalNotificationManager::ShowModal 1: Reconnecting to Diablo IV 
I 2023.06.03 10:49:27.626065	[Interface.BgsLow] I 10:49:27.626038 [BGS] |event=Disconnected|method=OnDisconnectComplete|address=prod.actual.battle.net|port=1119|status=1016 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:245)
I 2023.06.03 10:49:27.626083	[BgsClient] BgsConnection: disconnected. | connection_index: 0 | connection_id: 1 | bgs_error_code: 1016
I 2023.06.03 10:49:27.626156	[Online.Systems.CAuthSession] OnDisconnectComplete | client_user_id: 0 | error_code: [symbol not found] (1016) | bgs_connection_id: 1 | silent_login: true
I 2023.06.03 10:49:27.626176	[Online.Systems.CAuthSession] OnDisconnectComplete - Silent Reconnect | client_user_id: 0 | error_code: [symbol not found] (1016) | bgs_connection_id: 1 | silent_login: true
I 2023.06.03 10:49:27.626264	[Online.Systems.CParty] OnFullyDisconnected | party_id: b1d21ba0-01fb-11ee-b2b0-cd940e93474d/eu-west | client_user_id: 0
I 2023.06.03 10:49:27.626384	[BgsClient] ProcessClientRequest RPC failed | bgs_error_code: 3027 | request: bgs.protocol.game_utilities.v2.client.ProcessTaskRequest { attribute { name: "fenris_message_id" value { uint_value: 0 } } attribute { name: "version" value { string_value: "1.0.2.42122" } } payload { name: "fenris_message_payload" value { blob_value: " \364\312\271\211\355\306\224\001*$b1730bb0-01fb-11ee-bb68-6df2697295df2\007eu-west:@\322[\275-NB\327R\034o|\n\300\277\271#\277\316\034\263V\024{\312\033\010\233\204\013\317M\355\205po\016I\2301\213+\262\0310m\177\352\024\340\261J\352M\330\270I\2564m\026r\177\3504P\002" } } }
E 2023.06.03 10:49:27.626490	[Online.Systems.CUserProxy] Failed to send find user proxy request via BGS | bgs_error_code: 3027
I 2023.06.03 10:49:27.626529	[Online.Systems.CAuthSession] StartSilentReconnect | client_user_id: 0 | ip: prod.actual.battle.net | port: 1119
I 2023.06.03 10:49:27.627653	[Game] bgs Connecting to prod.actual.battle.net:1119
W 2023.06.03 10:49:27.959825	[Interface.BgsLow] W 10:49:27.959786 [RPC] |event=rpc_connection_status_queue_not_empty|class=rpc::ConnectionManager|method=DestroyConnection|numPendingEvents=1 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\rpc\rpc_connection_manager.cpp:149)
I 2023.06.03 10:49:30.961652	[Game] Application Activated.
I 2023.06.03 10:49:30.997030	[Game] [wWisePlatform] OnAudioDevicesChanged from Process DeviceEvents
I 2023.06.03 10:49:30.997047	[Game] OnAudioDevicesChanged
I 2023.06.03 10:49:30.997053	[Game] RefreshAudioDevices
I 2023.06.03 10:49:30.997059	[Game] [wWisePlatform] Start polling audio devices.
I 2023.06.03 10:49:31.035167	[Game] [wWisePlatform] Polling audio devices complete. Found: 17  Default: 'Reproduktory (Steam Streaming Speakers)'
I 2023.06.03 10:49:31.035242	[Game] [wWisePlatform RefreshAudioDevices] Raising OnAudioDevicesChanged notification
I 2023.06.03 10:49:31.035336	[Game] [wWisePlatform RefreshAudioDevices] OnAudioDevicesChanged Complete
I 2023.06.03 10:49:31.053521	[Interface.BgsLow] I 10:49:31.053501 [BGS] |event=Connection metering enabled.|connection_id=2 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:263)
I 2023.06.03 10:49:31.053551	[Interface.BgsLow] I 10:49:31.053540 [BGS] |event=Connection to Battle.net ready.|connection_id=2|address=prod.actual.battle.net|port=1119 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:283)
I 2023.06.03 10:49:31.053565	[BgsClient] BgsConnection: connected. | connection_index: 0 | connection_id: 2
I 2023.06.03 10:49:31.053612	[Online.Systems.CAuthSession] StartSilentReconnect: Connect callback | client_user_id: 0 | bgs_error_code: 0 | bgs_connection_id: 2
I 2023.06.03 10:49:31.722816	[Online.Systems.CAuthSession] OnLogonCompleted | client_user_id: 0 | result: bgs.protocol.authentication.v2.client.LogonCompleteNotification { error_code: 0 record { account_id: 417088666 game_account { id: 1041092414 title_id: 4613486 region: 100 } battle_tag: "Necros#2210" geoip_country: "CZ" session_key: "\315?7\003\001\375\226\234\336\340\"\361>gu\302\303\377.,\225\206:\325\261\252\356t\0308\345\243X\n\236\257653#I!c\317P3\273c.\315\"r\302\276\013\352A\300\272\264\260+\022n" employee_only_mode: false } }
I 2023.06.03 10:49:31.873033	[Online.Systems.CAuthSession] GetAccountState | client_user_id: 0 | bgs_error_code: 0 | bnet_account_id: bgs.protocol.account.v1.AccountId { id: 417088666 } | country: CZE
I 2023.06.03 10:49:32.231245	[Online.Systems.CAuthSession] OnCreateSession | client_user_id: 0 | id: bgs.protocol.session.v2.client.SessionId { account_id: 417088666 game_account { id: 1041092414 title_id: 4613486 region: 100 } instance_id: "EC6FE4A4645BC74A-00000000000492E5" } | bgs_error: 0
W 2023.06.03 10:49:32.498974	[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11
I 2023.06.03 10:49:32.499283	[Online.Systems.CUserProxy] Attempting to find and connect to user proxy | client_user_id: 0
I 2023.06.03 10:49:32.787362	[BgsClient] Got stream to subscribe | stream: bgs.protocol.club.v1.Stream { club_id: 118655052 id: 1 name: "General" subject: "" access { role: [1, 2, 3, 4] } voice_level: VOICE_LEVEL_OPEN_MIC creation_time: 1534590134000000 }
I 2023.06.03 10:49:32.787547	[BgsClient] Got stream to subscribe | stream: bgs.protocol.club.v1.Stream { club_id: 184197832 id: 1 name: "General" subject: "" access { role: [1, 2, 3, 4] } voice_level: VOICE_LEVEL_PUSH_TO_TALK creation_time: 1685660648000000 }
I 2023.06.03 10:49:32.936360	[BgsClient] Subscribed to streams | club_id: 118655052
I 2023.06.03 10:49:32.936458	[BgsClient] Subscribed to streams | club_id: 184197832
W 2023.06.03 10:49:32.936553	[Online.Systems.CUserProxy] _OnNotificationReceived: unknown message id. | client_user_id: 0 | attributes: [bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.MessageId" value { int_value: 5 } },bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.Payload" value { blob_value: "\010\230\227\234\232\357\331\333\335\'\022\307\002\n\r34.173.131.28\020\223\252\003\032\233\002\n\215\002\n\200\002\013\035\374\251?\204\034\207\000\242D\330\270<J\345\346?\024y\316Z3ag\233\343n\344\371\334\277\037\021\276_\364\007E\366L\014}:\355\276\256\237\020\003\266\005\267\007)\214\325\252\230r\025\321G\357\247\372\206\325\302n\243|\205\020\273\273\266\256\004]\361(n\230\357\371>\357=\200\225\371P\307\323^\231dx\203\"\000:\035J:\036.?\250\354\354\306\224A\370\346\375\317S\336\217\260*\236\324\342]\217Or>zg\354\254K\313\236\272\014q[\\\264\031=\337\364|YM\220\270\324OB\016\273\304\010\216\027\227\314\374\340\253\346x\n\227\316\363m\031&\207\303\220/0;\2367\356\2727v\215x\374\344\224)\375~h\201\020\306\'SB\304\233e9\013Nu\325\\xy\261\311\2343\032\220\375\312\266\021Z\016\317a\206@\033\226\220\nL\314\370\tx\350\206\200g\364)\370\366\346\027\247\246x\371\202\304\022\010\001\000\001\000\000\000\000\000\020\323\253\210\301\211\316\203\276\252\001\"\nus-central(\372\0010\230u8\001@\n\032O\n$7ea98b8e-a58a-4d8b-8969-7e30959eb10b\022\020870e654771564187\030\276\236\267\360\003\"\rFindUserProxy(\000" } }]
I 2023.06.03 10:49:32.969702	[Online.Systems.CUserProxy] Attempting to find and connect to user proxy | client_user_id: 0
W 2023.06.03 10:49:33.003717	[Online.Systems.CUserProxy] _OnNotificationReceived: unknown message id. | client_user_id: 0 | attributes: [bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.MessageId" value { int_value: 5 } },bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.Payload" value { blob_value: "\010\230\227\234\232\357\331\333\335\'\022\304\002\n\01635.246.210.226\020\224\252\003\032\232\002\n\215\002\n\200\002Y\036h>\027zb>\233\252\311#(\373Di5\302\235\2460\232\252\336&`%\000k\026\227\307\\\360\203:\216\032\002\022Zr\005\"R\215\300\\\357\221\261a\240\215\363\003:b\200\214T\234\307\022\217n$\036j\357\263s\256m\026W\023\265\262tZ\263wo\034\025\004\336\273\315Z4!\257\322\247l\306S(\'\337+\270\004J\377\320\2758\rz`\274\233\035[\317ga\320Is\205Q\204\005%\221\033j\337\320\235_s\334\276\301\244\355\222\nk\327\031\372\336\204f\363  +\317n\252i\273\352s\201\032Mm\016\222{\305\247\343\243\306|\007\273|t\275\035\357w8\252\337j\003\232\376}E*M\263*\367\315*\3377\352\220\320\'\374\356o\020\237E\2338\263g\333$\005k\256K\213\326\204\005\r`{\3023\032N$\"^\355\317(\001Q\347\030%\2135IR:\323\336\355qG\036/x\327\022\010\001\000\001\000\000\000\000\000\020\314\343\202\203\261\274\213\271>\"\007eu-west(\372\0010\230u8\001@\n\032O\n$7ea98b8e-a58a-4d8b-8969-7e30959eb10b\022\020870e654771564187\030\276\236\267\360\003\"\rFindUserProxy(\000" } }]
W 2023.06.03 10:49:33.053457	[Online.Systems.CUserProxy] _OnNotificationReceived: unknown message id. | client_user_id: 0 | attributes: [bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.MessageId" value { int_value: 5 } },bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.Payload" value { blob_value: "\010\230\227\234\232\357\331\333\335\'\022\304\002\n\r35.203.139.43\020\223\252\003\032\233\002\n\215\002\n\200\002\211\000\007m\027\307\206\305\334)$\004\013\000\303\277\205\265G<\377\322\035\253cn\331}\227\001\227\026W\360\354`P\332\277G\344wn\0042W\302G&\000\025\226\256y\324wC\204W\335B\366Ad\036\226}\210.\321\226\225\230\337\356\007K\030\315\021\247\353\363\264\215\227\024\227\024\323\262\'\306J#\264:D@;\017\000:Bj\204\376\275\274\355\245\361\372\002\222s\330\003\341\255dm\242\370\236\032\322\310q\356{9}t\341\331\224\362TL\320X\241\233\277\356p\373a\372k\275\367\262X\217\246~n\346F\002\354\227.V\232\247\300S\017\302\321b\266\304\314c\360D\230V\225\322\361\202rVpB\212\302\025\270\362T\303l\354\231\264)8\321\361q \254R\3037\260\316\254B\252\362\242E(\231N\350\026(Mh$Mg\r\0351\253\010,T\255mQls\277\251\323GM\323\305\303\370O\324P\003\250\022\010\001\000\001\000\000\000\000\000\020\255\257\227\322\226\302\346\246\246\001\"\007us-west(\372\0010\230u8\001@\n\032O\n$7ea98b8e-a58a-4d8b-8969-7e30959eb10b\022\020870e654771564187\030\276\236\267\360\003\"\rFindUserProxy(\000" } }]
I 2023.06.03 10:49:33.303117	[Online.Systems.CUserProxy] _OnQueueEntryAdded | client_user_id: 0 | queue_id: id:Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 52a119a0-01fc-11ee-b910-fb0b5601b492
W 2023.06.03 10:49:33.319840	[Online.Systems.CUserProxy] _OnNotificationReceived: unknown message id. | client_user_id: 0 | attributes: [bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.MessageId" value { int_value: 5 } },bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.Payload" value { blob_value: "\010\230\227\234\232\357\331\333\335\'\022\317\002\n\01435.189.31.16\020\225\252\003\032\233\002\n\215\002\n\200\002\363\372S\267<H\210\300\207n[\330MP\321\t\024V\024\240y\2154\245\253\353\233\002P\014?qd\343\021\005=\222\037\n\201E\203\3072wro$#\207\364\257\377Q)\332\2350q`\021\0313\360.U\033y\227LsB>\263}\242\207\264\345\271g\007<;n\337\312\214\264\310\367t?\327\203(A\t\360 \t\326\273\t\334\036\324\204\006\224`\035^|\013\213@\300:HKF\237\231\321\345W\333r\353V?\322\352\353\272\323\320`\355\374N\3437(\210\315\230\r\256\346\340\026\365\226,\356\264v\242\362\352\306\267\344\323\230e\345\320qh&\270_\220n\200m\017L\2202\207\341\235^\340jrd\256\207uH\255\315\tu\236f\370x\303v,D\304jy\014\2758\235\305/\374\372[\237\316\233\000\330\253\256/b\1770c\224\230\006\375\024\0206N\006\223\352a\376\263\003M\362\003\037O>\016_\304\022\010\001\000\001\000\000\000\000\000\020\230\352\343\232\373\245\274\226\244\001\"\023australia-southeast(\372\0010\230u8\001@\n\032O\n$7ea98b8e-a58a-4d8b-8969-7e30959eb10b\022\020870e654771564187\030\276\236\267\360\003\"\rFindUserProxy(\000" } }]
W 2023.06.03 10:49:33.336456	[Online.Systems.CUserProxy] _OnNotificationReceived: unknown message id. | client_user_id: 0 | attributes: [bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.MessageId" value { int_value: 5 } },bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.Payload" value { blob_value: "\010\230\227\234\232\357\331\333\335\'\022\313\002\n\01635.185.134.218\020\225\252\003\032\232\002\n\215\002\n\200\002=\270\\,\243\023\022\360\300#w\262\266;\374+\311\366\347\225\327\343or\"\225\036\226y\325\345V\321\032\310$IG\204\317\225\204\250Ya\017\274\037\242\277\201w`\360bL\214\272\340Z6\201!\024\202,P{\350#=\013\243W\305\367\227G\273\305d\317\304\3469>\374\362\017\001\203wySC\004\235\032\215\374\374\346\204\215\247\314\276]o\227\356\371\353\315\202\226\266\321\317*\342K\325\031\236!\3441b\313V\3032\236\315P$\335\366\3533\266\200\035\214l\255\004r!\361Dr;\365\347\216\231\032\036\014:\321\321\220\341J\364=9\330\260#\354\250\000\3477\257\370\020\2172\273\346\313O\267I\335\230,\245t\226\270\341\002\235\001~c\216M\001\250:|\033sYd\246\303\257\272\256\377\376\037[R\261J;Sg\337\226IkK\212(\304\322\364\031N\005\301Q>\\u\005\226\271$A\016\267\332\355J\255\022\010\001\000\001\000\000\000\000\000\020\352\270\331\336\363\313\223\276\014\"\016asia-northeast(\372\0010\230u8\001@\n\032O\n$7ea98b8e-a58a-4d8b-8969-7e30959eb10b\022\020870e654771564187\030\276\236\267\360\003\"\rFindUserProxy(\000" } }]
W 2023.06.03 10:49:33.420227	[Online.Systems.CUserProxy] _OnNotificationReceived: unknown message id. | client_user_id: 0 | attributes: [bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.MessageId" value { int_value: 5 } },bgs.protocol.v2.Attribute { name: "FEN.NotificationMessage.Payload" value { blob_value: "\010\230\227\234\232\357\331\333\335\'\022\317\002\n\01635.247.254.185\020\221\252\003\032\233\002\n\215\002\n\200\002\375\220/~I\200\257D\373\334?\271\344\241VK#\244\354\006\357\251\n\347G\230q\273P\357\360\247\247\004;I\0131\352]\254\321*\374\217\337\007\336\350\222Y\354\320\363T13\354\257\275iu5hZ\013>\277\333\253U\345#\206\324f\374\323Q\226\037\307C\177\253\253\353\362Q\277sd\003\216\345\031\340\034g\367nK$\253H7\343\244r\301\241\376\322\017UY\325\363\301\211\023p\274m\321\317d\250|.\321\352\263Ny\345n\352\334\237\324\023\303\257\204c\223\234\002\322`\036\036mN\257\366\220p`?+\330\0147\005\273\037\031\307W\010\323\221\005\377\035\376}Uf\317\212\2472\242\304kA\246\024\275\331\222\354e`+\224@&\307\036Nt\352\302u\252l\275\037w\371\316\002\331\246m\230r\226c\241S\315\267\301\274\000t@9\3600\240\320\365#|\222\016\314\316o\372\r\213p *tq\323\265\240\022\010\001\000\001\000\000\000\000\000\020\241\262\203\231\275\371\375\234\214\001\"\021southamerica-east(\372\0010\230u8\001@\n\032O\n$7ea98b8e-a58a-4d8b-8969-7e30959eb10b\022\020870e654771564187\030\276\236\267\360\003\"\rFindUserProxy(\000" } }]
I 2023.06.03 10:49:33.420570	[CPing] Performing ping operation | serverpool: us-central | address: 34.173.131.28 | port: 54547
I 2023.06.03 10:49:33.425302	[CPing] Performing ping operation | serverpool: eu-west | address: 35.246.210.226 | port: 54548
I 2023.06.03 10:49:33.429040	[CPing] Performing ping operation | serverpool: us-west | address: 35.203.139.43 | port: 54547
I 2023.06.03 10:49:33.430627	[CPing] Performing ping operation | serverpool: australia-southeast | address: 35.189.31.16 | port: 54549
I 2023.06.03 10:49:33.432044	[CPing] Performing ping operation | serverpool: asia-northeast | address: 35.185.134.218 | port: 54549
I 2023.06.03 10:49:33.433108	[CPing] Performing ping operation | serverpool: southamerica-east | address: 35.247.254.185 | port: 54545
I 2023.06.03 10:49:33.481467	[Game] Computed solution to server puzzle | bits: 7 | solution: 40 | time_elapsed_us: 16
I 2023.06.03 10:49:33.687466	[Online.Systems.CUserProxy] _OnQueueEntryRemoved | client_user_id: 0 | queue_id: id:Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 52a119a0-01fc-11ee-b910-fb0b5601b492
E 2023.06.03 10:49:33.687501	[Online.Systems.CUserProxy] Find user proxy utility request failed | response: Fenris.ClientMessage.FindUserProxyResponse { error_code: 397500 token: 653351019997500 entry_key { queue_id { queue_type: 0 id: "Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164" serverpool: "eu-west" } entry_id: "52a119a0-01fc-11ee-b910-fb0b5601b492" } }
I 2023.06.03 10:49:33.702214	[Game] Computed solution to server puzzle | bits: 7 | solution: 319 | time_elapsed_us: 112
I 2023.06.03 10:49:33.768848	[Game] Computed solution to server puzzle | bits: 7 | solution: 155 | time_elapsed_us: 57
I 2023.06.03 10:49:33.821586	[Game] ConnectionBase::Disconnect | connection_id: 9 | reason: 0 | connectiontype: 6
I 2023.06.03 10:49:33.902287	[Game] Computed solution to server puzzle | bits: 7 | solution: 605 | time_elapsed_us: 209
I 2023.06.03 10:49:33.975924	[Game] Computed solution to server puzzle | bits: 7 | solution: 12 | time_elapsed_us: 7
I 2023.06.03 10:49:34.039209	[Game] Computed solution to server puzzle | bits: 7 | solution: 106 | time_elapsed_us: 35
I 2023.06.03 10:49:34.490270	[Game] ConnectionBase::Disconnect | connection_id: 8 | reason: 0 | connectiontype: 6
I 2023.06.03 10:49:34.690781	[Game] ConnectionBase::Disconnect | connection_id: 10 | reason: 0 | connectiontype: 6
I 2023.06.03 10:49:34.707542	[Online.Systems.CUserProxy] Attempting to find and connect to user proxy | client_user_id: 0
I 2023.06.03 10:49:35.059485	[Game] ConnectionBase::Disconnect | connection_id: 12 | reason: 0 | connectiontype: 6
I 2023.06.03 10:49:35.092850	[Game] ConnectionBase::Disconnect | connection_id: 13 | reason: 0 | connectiontype: 6
I 2023.06.03 10:49:35.126192	[Online.Systems.CUserProxy] _OnQueueEntryAdded | client_user_id: 0 | queue_id: id:Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 53aee020-01fc-11ee-bacc-01de511876ff
I 2023.06.03 10:49:35.276373	[Game] ConnectionBase::Disconnect | connection_id: 11 | reason: 0 | connectiontype: 6
I 2023.06.03 10:49:35.662638	[Online.Systems.CUserProxy] _OnQueueEntryAdded | client_user_id: 0 | queue_id: id:Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 54008290-01fc-11ee-80db-6f70ffee854a
I 2023.06.03 10:49:35.662767	[Online.Systems.CUserProxy] _OnQueueEntryRemoved | client_user_id: 0 | queue_id: id:Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 53aee020-01fc-11ee-bacc-01de511876ff
W 2023.06.03 10:49:36.316564	[Online.Systems.CUserProxy] _OnQueueUpdateReceived: update for unknown queue entry | client_user_id: 0 | queue_id: id:Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 53aee020-01fc-11ee-bacc-01de511876ff | avg_wait_seconds: 1
I 2023.06.03 10:49:36.651702	[Online.Systems.CUserProxy] _OnQueueEntryRemoved | client_user_id: 0 | queue_id: id:Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 54008290-01fc-11ee-80db-6f70ffee854a
E 2023.06.03 10:49:36.651741	[Online.Systems.CUserProxy] Find user proxy utility request failed | response: Fenris.ClientMessage.FindUserProxyResponse { error_code: 397500 token: 653353326610500 entry_key { queue_id { queue_type: 0 id: "Fenris_SRouter_Reconnect_Queue_1.0.2.41887_eu-west_164" serverpool: "eu-west" } entry_id: "54008290-01fc-11ee-80db-6f70ffee854a" } }
E 2023.06.03 10:49:36.651827	[Online.Systems.CAuthSession] Failed to connect to userProxy | client_user_id: 0 | error_code: ERROR_ROUTER_SESSION_NOT_FOUND (397500)
I 2023.06.03 10:49:36.651842	[Online.Systems.CAuthSession] Logout_Internal - Clearing session | client_user_id: 0
I 2023.06.03 10:49:36.651848	[Online.Systems.CUserProxy] Removing player from user proxy for logout | client_user_id: 0
I 2023.06.03 10:49:36.719364	[Interface.BgsLow] I 10:49:36.719331 [BGS] |event=Disconnected|method=OnDisconnectComplete|address=prod.actual.battle.net|port=1119|status=0 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:245)
I 2023.06.03 10:49:36.719389	[BgsClient] BgsConnection: disconnected. | connection_index: 0 | connection_id: 2 | bgs_error_code: 0
I 2023.06.03 10:49:36.719699	[Online.Systems.CAuthSession] OnDisconnectComplete | client_user_id: 0 | error_code: ERROR_GLOBAL_SUCCESS (0) | bgs_connection_id: 2 | silent_login: true
I 2023.06.03 10:49:36.719745	[Online.Systems.CAuthSession] OnDisconnectComplete - Silent Reconnect | client_user_id: 0 | error_code: ERROR_GLOBAL_SUCCESS (0) | bgs_connection_id: 2 | silent_login: true
I 2023.06.03 10:49:36.720115	[Online.Systems.CParty] OnFullyDisconnected | party_id: b1d21ba0-01fb-11ee-b2b0-cd940e93474d/eu-west | client_user_id: 0
I 2023.06.03 10:49:37.722125	[Online.Systems.CAuthSession] StartSilentReconnect | client_user_id: 0 | ip: prod.actual.battle.net | port: 1119
I 2023.06.03 10:49:37.723143	[Game] bgs Connecting to prod.actual.battle.net:1119
I 2023.06.03 10:49:38.091488	[Interface.BgsLow] I 10:49:38.091453 [BGS] |event=Connection metering enabled.|connection_id=3 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:263)
I 2023.06.03 10:49:38.091515	[Interface.BgsLow] I 10:49:38.091507 [BGS] |event=Connection to Battle.net ready.|connection_id=3|address=prod.actual.battle.net|port=1119 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:283)
I 2023.06.03 10:49:38.091523	[BgsClient] BgsConnection: connected. | connection_index: 0 | connection_id: 3
I 2023.06.03 10:49:38.091531	[Online.Systems.CAuthSession] StartSilentReconnect: Connect callback | client_user_id: 0 | bgs_error_code: 0 | bgs_connection_id: 3
I 2023.06.03 10:49:38.399516	[Online.Systems.CAuthSession] OnLogonCompleted | client_user_id: 0 | result: bgs.protocol.authentication.v2.client.LogonCompleteNotification { error_code: 0 record { account_id: 417088666 game_account { id: 1041092414 title_id: 4613486 region: 100 } battle_tag: "Necros#2210" geoip_country: "CZ" session_key: "\357\330\223\037\023\207\274!Z\245Y\010[\221\223W\333\003\004\322J\361\027\t\213yH\333!2R;\030:%\255O\324\033\214]-*\355\200\256\n?\201$W\\\204\307t|#\367\231\261=\213\022\234" employee_only_mode: false } }
I 2023.06.03 10:49:38.549690	[Online.Systems.CAuthSession] GetAccountState | client_user_id: 0 | bgs_error_code: 0 | bnet_account_id: bgs.protocol.account.v1.AccountId { id: 417088666 } | country: CZE
I 2023.06.03 10:49:38.918644	[Online.Systems.CAuthSession] OnCreateSession | client_user_id: 0 | id: bgs.protocol.session.v2.client.SessionId { account_id: 417088666 game_account { id: 1041092414 title_id: 4613486 region: 100 } instance_id: "8236B994645BC726-0000000000049218" } | bgs_error: 0
I 2023.06.03 10:49:39.170411	[Online.Systems.CUserProxy] Attempting to find and connect to user proxy | client_user_id: 0
W 2023.06.03 10:49:39.203665	[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11
I 2023.06.03 10:49:39.454466	[BgsClient] Got stream to subscribe | stream: bgs.protocol.club.v1.Stream { club_id: 184197832 id: 1 name: "General" subject: "" access { role: [1, 2, 3, 4] } voice_level: VOICE_LEVEL_PUSH_TO_TALK creation_time: 1685660648000000 }
I 2023.06.03 10:49:39.454548	[BgsClient] Got stream to subscribe | stream: bgs.protocol.club.v1.Stream { club_id: 118655052 id: 1 name: "General" subject: "" access { role: [1, 2, 3, 4] } voice_level: VOICE_LEVEL_OPEN_MIC creation_time: 1534590134000000 }
I 2023.06.03 10:49:39.521135	[Online.Systems.CUserProxy] _OnQueueEntryAdded | client_user_id: 0 | queue_id: id:Fenris_SRouter_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 5652fe10-01fc-11ee-b60f-b7d1a612232b
I 2023.06.03 10:49:39.587739	[BgsClient] Subscribed to streams | club_id: 118655052
I 2023.06.03 10:49:39.587794	[BgsClient] Subscribed to streams | club_id: 184197832
I 2023.06.03 10:49:40.942733	[Online.Systems.CUserProxy] _OnQueueEntryRemoved | client_user_id: 0 | queue_id: id:Fenris_SRouter_Queue_1.0.2.41887_eu-west_164, type:0 | entry_id: 5652fe10-01fc-11ee-b60f-b7d1a612232b
I 2023.06.03 10:49:40.942758	[Online.Systems.CUserProxy] Found user proxy | connect_info: Fenris.Online.ConnectionInfo { address: "34.140.173.162:28890" port: 28890 player { bnet_account_id: 417088666 game_account_id: 1041092414 auth_token: 6171806273555104774 encryption_info { preshared_key { modulus: "e\350\355\'.\315K9\201\266?_\323\326\2216ZO\213t\002u/k\027\320\301\263\217\023\003\331\300\252W\005\214\026\317\365~\037\016\225{\302\317\237\202\216f\014\007?\007}I\203\240C\312\317z\254Q\357\375\010\036\262\264m\371\035\367<a\270\376\275\316\366\021x\252\220b\354&j\244n\336\357:\212\341\2039\360d\277F\250\021\334\343c[\277\337\221cR\372}\2714\234\200\235v^\370\314\330D\023|\202Zs\230U5\020\343_f`wD\003R\376If\332\034.L*\326`T\303b\315%\016\372m\325\037\024\276\327\274[\254\2713#\253\245\251UC\204i\254\241.\232\017\243\306\3548F\314H\240\273\330y\346\247/\343\\\373\n\325\233\013\301$Z\022\231\027\235\337\236\326\007\352\014\r`.&\210\014VI\014\2303\210\333\'\255\031\341\004\201\211\217Ok\366\243Wuj0\201N\212i\036\263V\304" exponent: "\001\000\001\000\000\000\000\000" } token: 12504227137011151013 } } }
I 2023.06.03 10:49:40.942885	[Online.Systems.CUserProxy] ClientUserProxyConnect | ip address: 34.140.173.162:28890
I 2023.06.03 10:49:41.022106	[Game] Computed solution to server puzzle | bits: 7 | solution: 53 | time_elapsed_us: 15
I 2023.06.03 10:49:41.295465	[Online.Systems.CUserProxy] connected
I 2023.06.03 10:49:41.295953	[Game] -----------------------------------------------------------------
I 2023.06.03 10:49:41.295981	[Game] Server Version Information:
I 2023.06.03 10:49:41.295988	[Game] -----------------------------------------------------------------
I 2023.06.03 10:49:41.295994	[Game] Server BuildVersion: 1.0.2.42036
I 2023.06.03 10:49:41.296007	[Game] Server ProtocolHash: 0x2721797 (client hash = 0x2721797)
I 2023.06.03 10:49:41.296013	[Game] Server ServiceNameHash: 8570732249672028265
I 2023.06.03 10:49:41.296017	[Game] -----------------------------------------------------------------
I 2023.06.03 10:49:42.869706	[Game] No TACT path found for 'EncryptedNameDict-0xb9cb7586cbbfeffb.dat'
I 2023.06.03 10:49:42.869722	[Game] No TACT path found for 'EncryptedNameDict-0xb429c2b91f7e3764.dat'

I had perfect early release Thursday night. Played all day Friday and logged off late last night and saw the patch go through. I login this morning and now the game is unplayable, 8-12 FPS.

My game is installed on a NVME, I had no issues yesterday or Thursday.

Fixed it for me as well Razer 15" Advanced w/ NVMe drive. Although the dbackup.dll file does come back occasionally as it seems Battle.net recognizes the file missing.

I face the same problem. Launching the game through BN (same result even if i run it as admin out of BN) it launches and at the BLIZZARD logo it crushes without any warning/message.

I have spend 3 hours and nothing worked. All drivers are updated (GPU, Proccessor Client, Windows 2h22) , restarted Client, Laptop, ran Scan&Repair even changed hard drives from HDD to SSD and vice versa but still nothing.

My laptop is not the best but i think i am above the recommended specs:
GPU: Nvidia GTX 1050
Processor: Intel(R) Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 16 GB

I have this model too and experienced freezes on load.

This seems to have been fixed with a recent patch. Thank you!

Game is on my Hynix Platinum NVME again.

im still having the same issue lol gg blizzard.

Game files are on a Samsung 970 EVO, but it literally worked without a problem till this morning. I noticed a patch installed - so what changed?

Still the same issue after two patches since Friday night’s patch Ver 1.0.2.42122

Literally this, had no issues yesterday, saw a small patch update this morning and now I’m crashing for no reason at random points. Sometimes it’s 20min after loading in, the most recent one was 3min after loading in. Diablo 4 is installed on a WD Black SN850 NVME.

I’ve not been able to play at all. I got in and setup my settings, then crashed. Then got in and made my character, then crashed. Then EVERY time I tried to load I CTD. Today, I reinstalled the game to HOPEFULLY fix it. FINALLY, I got into the game, watched part of the cutscene… crashed. Loaded back in, got to my character and started to look at the menu’s and crashed. Every time I get in I crash. I’ve not been able to play at all. So much for early access.

1 Like

Hey everyone,

So the freeze this thread was talking about was specific to a very specific cause. That cause has been addressed so if you are experiencing any issues of freezing at initial logging in only, you should be good to go.

However if you were or are experiencing any sort of crashing/freezing or other issues outside of the specific one this thread was about then you have a different issue.

We have a few main threads on a few types of freezes and crashes under different setups/circumstances find the one that best matches what you are experiencing and then post in that thread.

hello everyone , im having problem open the game im getting same errors again and again . im using gtx 880 m and still cant run the game any idea why is that? thanks in advance

1 Like

Hello I think this freezing issue still happens, here is how I’m facing that.

First time when you log in, it works normal the cinematics show up and you are able to enter to the game. then “apart from freeze issue usually kicks you out for no reason”. And after you are kick out and you try to open it again, then is when my game just freeze with a black screen and playing music on background, no cinematic shows up.

Installed NVMe Samsung 980 Pro 2TB.

Still crashing about 5 days … What you thinking about “Early Scam Access” ? Whatever you patched, still getting crashes. middle of the game , randomly 5 or 10-15 min…

Paid a lot of money for this. This is scam. WHERE IS THE EARLY ACCESS ?

3 Likes

Network disconnect around every 5 to 7 minutes.

Fenris log shows:
|W 2023.06.08 06:50:55.870117|[Game] ‘ClientReceiveHeartbeat’ received out-of-order tick | cur_tick: 737191 | msg_tick: 737186|
|—|—|
|I 2023.06.08 06:50:56.023628|[Game] Client: sHandleDisconnect | connection_id: 29|
|I 2023.06.08 06:50:56.023863|[Game] ClientDisconnect | connection_id: 29 | reason: 8 | connections_remaining: 1|
|I 2023.06.08 06:50:56.023868|[Game] ConnectionBase::Disconnect | connection_id: 29 | reason: 8 | connectiontype: 4|

Can u fix please this dump fenris error also -.- i cant play

Forward, fix it。I’ve been waiting for a long time。

Maybe Blizz wil update with a real response, over an hour, still license error

Blizzard will you fix my game as fast as I paid for it or I just wasted my money?