[Main Thread] Game Momentarily Freezes While Using Menu (Oct 17th 2023)

As many have pointed out now, the game is freezing HARD when opening menus.

I’m running the game incredibly fine on Ultra, but every level up is a coin toss for me. Either I try to open the Skills Menu and the doesn’t freeze, freezes for 30 seconds, or freezes for long enough that I have to kill the process with the manager.

The same happens with almost ANY menu in the game while in game. Press ESC, same thing. Open Renown Screen, same. Vampiric Powers tab in the Inventory, again. Merchant screens as well.

It’s almost unplayable right now. I mean, I could, but at a certain point without levelling my skills and changing gear the game will just become impossible.

17 Likes

Same here i dont understand why

1 Like

Same here. is like lucky chance to happen too like each 3-4 time i try to open any menu, u win freeze for 5-10sec xD

Same here, I used to play smoothly during the summer. I did not play season 1 at all and now I logged without modifying any graphical setting and i costantly freeze for minutes while opening inventory, skills, or any option

5 Likes

Same, will freeze to over a minute accessing my inventory, skills, vendors, etc. Prior to season start, in eternal realm, I froze dismounting/entering combat, was dead when the game finally unfroze.

edit: Turned off cross-play. Just took a minute to port back to town from a dungeon. Also, it takes a minute while hovering over newly picked up legendaries for the item window to pop up.

Same here worked fine before the patch

Try to remove cross-network play and cross-network communications under connect tab guys , works for me

1 Like

Already tried when i was in game and did not change a thing here.

This totally did the trick for me. You’re a lifesaver!

I’m encountering this issues, too. Opening screens or menus or options, and game freezes. Had to closed games multiple time and relog multiple time.

before this update game ran smooth now i cant even go into a dungeon without the game freezing clearly blizzard doesnt test anything

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Same issue on my end

1 Like

Same issue its absolutely atrocious this season. I had this issue on launch and they somewhat fixed it, didn’t really notice it much in Season 1. But this season my god it’s a coin flip if I open my inventory whether or not the game lets me without a 5 second freeze or longer causing me to have to force close the game. It’s really a miserable experience currently.

2 Likes

Mysteriously, this did help. It didn’t outright fix the issue, but it mitigated the problem so much that I can’t understand. It still happens, but at least it doesn’t lead to me either waiting 30 seconds or outright killing the process. Most are close to just 1s, 3 tops.

Not ideal, of course, but at least it’s playable now. Go effing figure why this hurt the game so much.

Same UI freezing here. Northern EU region.

I just came back to the game, played a lot at launch. Decided not to play the first season as I got burned out on the game. Well I can say the game run’s worse for me now then it did at launch. It was at least playable albeit the frames were lower, but I am consistently running into freezes and stutters. Some lasting only a second or a couple while others feel like they have lasted a whole minute. I feel like the game in its current state is actually unplayable for me now. The last time I tried to close the game it literally locked my computer up forcing me to power cycle my computer. I have spent a bit of time trying to google some sort of resolve but turning off cross play and making sure high textures were installed with my game (which they were and have been the whole time) did nothing for me, also tried to verify and repair install and nothing was amiss there either. I no longer have a very high opinion of this game at this point. Maybe it will be good in a few years from now.

2 Likes

same when open menu game feeze i am very boring

Hey hey people,

Try these things in Graphics settings:

  1. NVIDIA Reflex disabled
  2. Resolution scaling max 100%
  3. Set max FPS to 60 or 120
  4. in Connect, disable Cross-Network Communication
  5. Set Graphics preset to High

All in all, this seems like a Blizzard Netcode issue, related to Stash-tabs fiasco, and it seems applying 1.2+(season of blood and on) patch made some holes in it again after some fixes/changes in season 0-1

2 Likes

i have the same problem as OP , it started after one of the patches in S1 for me

none of the proposed fixes worked for me

game is just unplayable

It’s weird how this game I had no problems running in beta, but now it’s just incredibly bad

Open a menu, freezes, transition zone etc

1 Like