[Main Thread] Error code 300008 - Jan 12th 2024

Technical Support
1

Tried everything, flush dns, renew, router refresh, restarts, uninstall reinstall. nothing fixes it.

9 Likes
2

Same for me. Tried everything on multiple devices. I was able to login via xbox, but not on steam deck or PC.

4 Likes
3

Game servers are most likely down. Two of us canā€™t connect either. It worked OK 8.75 hours ago.

1 Like
4

I have been down with same error code for over an hour

1 Like
5

I have friends playing right now so that is weird

6

They probably have a couple dedicated ā€˜loginā€™ servers and those are down, but the game itself isnā€™t. So if you were already connected you be OK but if you disconnect youā€™re f****d.

2 Likes
7

Servers are down (downdetector_com/status/diablo/). @blizzard Can we play for what we payed? Where is support?

5 Likes
8

Still unable to login, approaching the 2 hour mark I believe.

2 Likes
9

Same, you would think an hour tops before they fix it.

3 Likes
10

Right here with you on pc , played fine yesterday wtf

3 Likes
11

Yeah, whatever is causing the issue didnā€™t trigger an alarm for support, or it would be fixed by now. Iā€™m a bit worried i wonā€™t be able to play at all tonight. Oh well.

2 Likes
12

Been trying for the past 4 hours to play Diablo but keep getting diff error codes at login

1 Like
13

What is even worse you have to click ā€œacceptā€ to close out the window to try again. Not acceptable!

6 Likes
14

Same here. Iā€™ve been trying to launch the game for at least 2 hours. tried to open a ticket for connectivity issue (there is no login issue option) but itā€™s an ordeal.

3 Likes
15

Still down for meā€¦ thank you online games only.

2 Likes
16

Yeah, they require a traceroute file to create a ticket. Uhhhh, perhaps they should provide the WAN IP for the login server(s), then? Better yet, decent options for the thousands of folks trying to login to D4 to let Blizz know something is wrong. Or, even better, a decent monitoring system with appropriate alarms. Or, even moe better, some sort of status page that is monitoring services to let players know whatā€™s up or down. Or, even more moe better, redundancy to prevent these issues <3

5 Likes
17

I run all the diagnostics required and attached the files to the ticket. I clicked SUBMIT and got this message:

"You canā€™t submit this ticket.

An error has occurred. This may be a temporary error, so please try again later."

4 Likes
18

Bye bye boss fight :-/. Thx Blizzard to let us know :-/

20

oh it gets better, when im on my pc, it says she logged inā€¦ and then it still pulls the 300008 code for her

2 Likes
21

same here. Issue still persist. As a paying user this is big disappointment