I had a Battle Pass on my account before the update, but after Season 8 came out, I no longer have it — and I also didn’t receive the Platinum it was supposed to be converted into, according to the article.
Same… i had 4 in bank, i lost 3, only 1 available. But they haven’t finished fixing the Battle Pass bugs and transfert into reliquaries token. You’re probably going to get it. The right question is when?
Yes, I am still waiting for my 2 missing Tokens. More, MS removed Diablo from their Rewards Page, so it seems Blizz really has serious problems with conversion.
After 2 Tickets with screenshots as requested in the first Ticket, all i got was “have you tried restarting the game?”.
I love AI and copy pasta support
The last answer i received from my 2nd ticket
Greetings, XXXXXX
Thank you for reaching out to Blizzard Entertainment. This is Game Master XXXXXXXX, and I’ll be gladly assisting you today.
I understand you’re concerned about your missing Battle Pass tokens after redeeming several codes and purchasing the Ultimate Edition of Diablo IV. I truly appreciate the details you’ve provided—it helps a lot.
At this time, the exchange process for these Battle Pass entitlements is still ongoing. If you’ve already received our previous response and the link to the official Blue Post, I recommend keeping an eye on that space for any updates. Once the process is complete, any remaining entitlements should reflect correctly on your account.
I know it’s irritating to wait when you’re eager to jump into the next seasons, but rest assured—your tokens aren’t lost, and the process is being handled on our end.
Thank you for your patience and dedication.
Have a lovely day!
Game Master XXXXXXXX
That satisfies me as an answer… for now
Like Terminator, I switch to standby/waiting mode…
Yaaay, something changed in my case. I just received missing Platinum for my 2 Accelerated BP Tokens.
- A few days before the end of Season 7 I had 546 Platinum, 1 Normal Token, and 2 Accelerated ones.
- On April 28th I only got 3600 (2x 1800) platinum and had 4146 plat.
- When Season 8 started I completed a free reliquary and got 200 platinum, so my balance was 4346 and 0 tokens,
- a few days later I got 1 Normal BP token,
- Now just logged in and I noticed that my platinum balance is 6146, so I got 1800 plat Today.
- Summa summarum I received 1 regular token and 3x 1800 Plat. Still missing 200 plat, because a single ABP Token is worth 2800 plat. 2800x2=5600 ≠= 1800x3=5400.
You can check your plat balance history in Your BN Account.
Good to hear that they are doing something to fix this.
Did you get any of those legacy tokens from Microsoft rewards or was it all from purchasing deluxe editions of the game/expansion?
Standard was from VoH Ultimate and 2 accelerated ones from MS Rewards.
They have to go through this by hand it seems for it to take weeks.
There is no way this is an automated process unless they are running it on a Commodore 64
PS: just checked, still no Premium Battle Pass unlocked for me, 11 days and counting!
Had 4 Battle pass Premium before season 8
The patch day had 0 reliquary
1 day later, got 1 battle pass reliquary, 3 missing
just checked and still 3 missing
I contacted Blizzard support twice, the second time was 2 days ago and the game master specifically told me this and to be patient.
" I recommend keeping an eye on that space for any updates. Once the process is complete, any remaining entitlements should reflect correctly on your account.
I know it’s irritating to wait when you’re eager to jump into the next seasons, but rest assured—your tokens aren’t lost, and the process is being handled on our end.
Thank you for your patience and dedication."
Since things have changed for you Vences, I am not losing hope that it will be fixed
Hahahaha, wtf?!
May 13, 2025 - Granted: 1800 Platinum
May 13, 2025 - Purchased: Deluxe Battle Pass Bundle. It was me, I bought the reliquary upgrade to deluxe for 1800
May 14, 2025 - Revoked: 1800 Platinum
Can’t see if they gave me 2 normal tokens instead because yesterday on 13 May, I used 1 standard token to buy regular reliquary, and 1800 platinum to upgrade to Deluxe.
Maybe they revoked it, because I should get 2000 platinum OR 2 regular tokens, not 1800, because on April 28 I received only 3600 (2x1800) for my 2 accelerated BP tokens.
Apr 28, 2025 - Granted: 1800 Platinum
Apr 28, 2025 - Granted: 1800 Platinum
The standard token for purchasing Ultimate VoH transferred without any problems, and
as I mentioned, I used it yesterday.
can i ask where do i go to see if i have the new reliquary token? i cant seem to find it .