Logging into Diablo IV... and then crash

Since the last patch 1.3.1 I cannot run the game - the whole Windows app keeps crashing after “Logging into Diablo IV…” (Diablo IV Retail is not responding and crash).

It is like this since Thursday with no fix from Blizzard - very frustrating :frowning:

4 Likes

Yes this very sad pay for a game that works and it’s still crashing like you said since thursday and this sat. give us a break already and fix it. Even tried scan repair and this doesn’t help

1 Like

I have same problem. I get the splash screen and it hangs up. D4 retail not responding.

1 Like

Another thread recommended renaming dstorage.dll in the game folder to dstorage.dllbackup. Worked for me, so far so good.

4 Likes

worked on me too. thanks! been scouring the web for this haha

Was going to say that between yesterday and today, I’ve had Diablo IV retail stop responding ~ 8 times now…

I’ve also had it stop responding at least once while teleporting to town… I’m hoping I didn’t just lose everything from the last vault run I’d just completed.

Same thing with me last two days. I tried Windows key+r %programdata% and deleted the blizzard entertainment folder but that no longer working either

Follow these instructions to fix

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.