Locked into guided mode

All of the full skill tree options are missing.
Diablo IV and all extentions were installed last week.
Act VI has been finished.
When creating a new character, do not see the “Use Guided Ability System?” prompt.
The options menu does not have any reference to the guided mode or anything like it.
The skill tree has no controls or options to use the full skill mode.
I do not want to be in tutorial / begin mode.

How to fix?