Loadout bug - button grayed out

Unable to switch loadouts. No idea why, just button grayed out. I removed all gems and runs. Still the same. Fix this sh*t or I’ll issue a refund for unplayable game. I won’t be wasting 30 minutes to do the paragon board again.

Update 1 2025-08-21T22:00:00Z: when I manually switch gear, I am able to press X on the controller (or square for PS5 controller) and it will ask me if I want to load this build. However, it will not load the build anyway.

Update 2 2025-08-21T22:00:00Z: I just lvled up gaining paragon point and suddenly I can equip the previously unavailable loadout. Hope this helps with troubleshooting. I’m just not sure if this started to work before or after I added the new point to the working paragon board.

Update 3 2025-08-22T22:00:00Z: it seems that every time I have unallocated paragon point, I can overwrite and equip this loadout. The moment I spend all my points and overwrite the loadout, the “Equip” button is being grayed out. Then, I can fix it by unallocating the paragon point and overwriting the loadout again.