Loading freeze and exit game freeze - Resolved

PC General Discussion
1

I started to receive odd loading and exit game freeze. I would have to terminate the Diablo 4 process manually. It wasn’t all the time but enough to force me to test various solutions. I finally resolved it for my Diablo 4 experience and thought I would share in case it helps anyone else.

  1. In the Windows search box type “firewall”
  2. click Firewall and Network protection (standard windows firewall)
  3. click Allow an app through firewall
  4. click Change settings (you can’t add or remove without this)
  5. I had previously allowed Diablo 4 though the firewall so I found the previous entry and Removed (deleted) it.
  6. click Allow another app
  7. Browse to your Diablo 4 Retail executable and choose it.
  8. Browse to your Diablo 4 Launcher executable and choose it.

I no longer experience any loading or exit game freezes. This is old school and I haven’t had to open the windows firewall in ages but it appears to have resolved my issue. I hope it helps anyone else that is experiencing the same frustration.

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2

Thanks for the information Mr. Scott.

Despite the people who don’t like D 4 and troll on the D 4 forums for w/e reason thanks for letting those know about this WHO do enjoy Diablo 4.

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3

I was getting the application hanging when I exited for few days.
It is no longer doing that. But I haven’t changed anything, it just kinda fixed itself, likely on their end.

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4

Mine was for several weeks. A few days isn’t enough to get me to try to find a solution. Glad yours auto fixed itself. On one hand it is nice when that happens but on the other it leaves it open to happen again since the cause is unknown. I am not a fan of sometimes errors, I prefer it to always error or never error. Always errors are easier to diagnose and resolve.

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5

It is not the worst error I have seen, after Fenris… :stuck_out_tongue:
So yeah going to taskmanager to kill the process wasn’t as bad. I do think they did an update after which I stopped seeing it.

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6

this used to happen to me all the time, then my pc died, and my new one doesnt have this issue. i think mine was a hardware problem