Latency spikes game is unplayable

[DTMAce-1687]

Just linking my reply to your other thread here FAHQALL

Major Lags and Rubber Banding on PC

Ok, on this first test. You can see where your ISP is blocking a bit of the traffic or having trouble passing it through. I bolded the parts that I’m referring to. The 8-16% loss is pretty bad, especially for playing games. This second one shows us the latency of your connection, and that looks very good to your ISP for the most part. But its clear why you are seeing problems. The WinMTR does see issues as it passes D4 traffic through your ISP. This has been happening across several ISPs…

And Hollowpoint, if you can run those same tests, that would be awesome!

If you can indulge me and run these tests below, lets see what is causing your problem.

This one tests your connection to the server while you are playing the game and especially if ran during times of the lag and rubber banding:

Blizzard Support - Running WinMTR

This one is simpler, but you can run it as well:

Blizzard Support - Running a Pathping

And this has some tips about these tools and other info:

AT&T DFW Area Connection issues - #80 by Kershew

Please attempt to do these and post your results below, I can look through them and see what’s going on. I’m trying to get as many of these ran as I can to pin down any common threads with the issue.

Thanks!