I am in Act 1 at the Pursue Lilith quest (2/3) and am unable to reach Lilith’s Lament because I am unable to make the final Jump across the gap at the end of the level. I have been having occasional issues when I am unable to climb up or jump, but there were other ways around the obstacle. In this case, there is no way to get to the final area. I have been through the map multiple times and am unable to jump the gap. I even joined my spouse’s game and was also unable to jump the gap.