I ran beast in the ice 6 times in a row leaving the loot on the ground to sort out later… I teleported to town to clear my limited inventory and when i went back the room was empty and my loot was gone, including a mythic unique helm.
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They seem to remove loot pretty quickly in this game. Hopefully it was teleported to your stash, but I have missed plenty of items because they just disappear when I go to town to dump an inventory and teleport back with all the items disappearing…
It is especially frustrating when teammates drop loot for you after boss runs. As soon as they teleport out, the items all disappear, which means that they need to wait for you to pick up the items before they leave… It is an absolutely stupid system.
does blizzard even see this. I tried to make a support ticket and it directed me to make a post here about it… looking through things and it appears as though this is a wasteland where problems get ignored.
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i think there might be an item cap on the items on the floor. i ran zir like 5-7 times this morning back to back and didnt touch the stuff on floor then it got to the point that everything dropping just disappeared after killing him as if there was a max amount allowed on the floor already. this never happened to me before
I had the same issue Thursday evening. Additionally, still haven’t received first resplendent spark for defeating Tormented Echo Duriel or Andurial.
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maybe blizz could clarify? since, i wanted to create a ticket and it directed me to make this post. they could do me the decency of confirming this is an effective communication tool
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It is not unfortunately. All you can do is bump the topic daily and pray some community manager finds it and redirects it to the Devs. If your topic doesn’t get buried, you can maybe see a fix within 6 Seasons down the line lol.
It’s rather depressing actually. I’ve been lurking the bug reports since Launch, the amount of reports actually getting attention is next to zero.
It is insane to me they don’t have a report bug option in-game, just like the PTR. Now it’s just valuable information lost to the void. Or at least, like you said, give you a sign of life that the bug is noted.
It might even be better to find a Community partner like a streamer and hope they report it to Blizzard.
quickly losing interest in this game. clearly the support staff doesnt care and the game doesnt even have an effective ticket system to get issues addressed appropriately. In fact if this doesnt get a response i will not be buying the expansion.
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I don’t think there’s an item cap. This happens every time no matter if there’s just 3-4 items on the ground or you have a full room of legendaries/uniques laying on the ground. It looks like devs just wanted their money without caring too much about their creation.
Curb your enthusiasm about this game m8. Look, take me for example, I’m still amazed how they managed to reduce the amount of Neathiron from 1.4k ish to just 116 inside my inventory, shall I mention not looted obols disappearing or reducing their amount as I move around them, not even tp-ing to town and back. Yet they ask 40 bucks for the basic expansion or 90 for the max BS.
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Happened to me today… My first Grandfather. NEVER LEAVE MYTHICS ON THE GROUND. I thought that if anything happened the game would put it in my stash but no… My lesson learned the hard way. 
It happened to me a few days ago with loaded hands and I thought I vendored it or deconned. Seemed weird as it was 'favorited 'and on my hands and fully loaded meaning upgraded. Not trashy looking. But ok… It happened again today, now hands again are missing and also a ring. I have noticed when the damage went down and the number of my minions got down (reanimation aspect on hands). IT was also after a few ports to submit the whispers to the tree.