Invalid License Issues on PlayStation Consoles

This is my worst experience with a company that produces games. I buy games through one account (ps5 user) and play through another.
I have encountered a mistake. I waited for the release, played all the betas that were available. I stayed up until 2am to be among the first to get in. I can’t log in through my PS5 user, my wife can’t log in from her user, my child can’t log in either. This is nonsense.
On reddit they write that this way every user has to buy a license, are you out of your fuc##g mind?
I have to buy a license for every member of my family?
That’s the worst thing I’ve ever experienced in my life.
I bought $100 worth of donations trying to get into my account… tried to get in until 7am. You guys are the worst in the world.

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