Blizzard deliberately making it impossible to contact support. Scumbags
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I have been able to successfully navigate the menu maze to send messages to Blizzard customer support. However, the responses have all been cut and pasted boilerplate that clearly indicated the CS rep hadn’t bothered to even read my request. It appears Blizzard has outsourced its customer support, and doesn’t care enough about its customers to hire CS agents who have even a basic understanding of Blizzard’s products.
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