I can’t get into the game.
295D2AE7-4778-4433-9F39-7A5E4A075DE7
Not sure about you, but I have no idea what those codes mean, nor anyway way to pull them up.
Can you be a bit more specific? At what exact point do you get this error? As soon as you click play? As soon as the game goes to screen? After the initial game screens load? Once your character shows up? Etc.
I hit play it goes Grey and a window pops up with unexpected error. Use this 515A6E22-85BF-42F2-9C39-A1C1323F2C5F to ID problem to communicate with blizzard. I uninstall and scan for repair and get nothing.
what you try to mean is at the char menu you press start game?
No… I hit play here! I go to Grey. Not hard to understand.
Essentially it sounds like the game crashes immediately on launch.
Something is causing it to crash obviously. That can be difficult to pinpoint.
Windows updates, video drivers, one of your programs running, possible hardware problem that is affecting it.
You will have to try to do some troubleshooting. There is no simple way to diagnose it, other than this.
I would imagine the error code you do see changes each time too, so that probably won’t help much either.
Its possible the D4 logs might have some details on the error, but I haven’t spent any time looking at those to tell you want to even check for in them.
Someone else might have more suggestions for that particular troubleshooting tip.
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