Huge fps drops and stuttering in Diablo 4 & Vessel of Hatred

I found a fix. It was my ISP, I am using my phone as a hotspot, and it runs great.

I don’t know what bliz is doing with this game. This latest update seems to add more hunger. The moment I loaded D4, my committed memory jumped to 40gb. Usually it hits 34-35 and gradually gets to around 40. I watched it gradually run up to 46.4/63.7gb. Thankfully it didn’t consume it all but man is it hungry.

That’s interesting. Had someone else post it was using less memory. Lol

I just read through the patch notes and unfortunately didn’t see any specific other than the usual performance and such fixes. Basically generalization.

I thought perhaps it was a fluke. So I rebooted, and loaded up D4 again. By the time the character loaded in, I was at 41 GB. It’s just crazy, but with the large page file, I’m still able to avoid the flutters. It just makes me want to monitor it periodically throughout the season.

I wonder if your system is using more because you have other things running alongside the game.

I keep my system pretty light and don’t run other programs or webpages, etc while playing D4. So that could account for some difference. I mean web browsers alone can eat up several GBs.

I tried this, no change for me.

Really insane how Blizzard can get away with the game in it’s current state. I played D4 without any issues from early Alpha(invite only)/Beta testing, Season 1 for a few hundred hours and last season for about 150+ hours. Played VoH on launch without any major issues through the entire campaign and well into Paragon 100ish until Patch 2.0.2c Build #58657 on October 11th(interesting how this post lines up exactly on that Oct 11th update as well). Ever since then my game magically just refuses to run properly without crazy freezing when using town portal, slow loading of inventories/aspects page/vendors etc. Basically anything outside of just walking around and killing things locally can randomly freeze the game.

I have top end hardware with a 7800X3D, 64GB DDR5 6000CL30 an RTX 4090 24GB with the game and Windows 11 installed on Gen 4 NVMe SSD’s and and always ran the game without issues locked at 180FPS on my 2560x1440 180hz monitor until recently to where the game is nearly unplayable. I even uninstalled the high res texture pack thinking maybe it was the old issue people reported related to that.

I’ve read most of the thread and tried basically everything from a standard PC troubleshooting standpoint to this threads unique/creative suggestions:

  • Uninstalled game, cleared all temp files and all directories related to Diablo IV
  • Reinstalled GPU drivers
  • Updated BIOS, Windows etc.
  • Verified with HWinfo64 no issues with running out of any resources or temp issues on anything
  • Changed minimum/maximum page file to 65536(previously had my game drive D: set to not use page file and never had any issues in any games thus far as my RAM usage never reaches close to my 64GB)
  • Both my NVMe SSD’s are under 50% capacity utilization
  • Disabled presentmon(always used it with NVidia Shadow play for replay recording/fps overlay without any issues prior and without any issues in all other games)
  • Tried all Windows power plans without any change
  • Cross play on/off has no effect(other than fixing the issues with the tenants of Akarat)
  • In game FPS is stable at 180fps and latency is between 80/90-150ish but running a ping/trace route to blizzard servers near me shows that is standard/normal. I’m on a wired connection directly into my router

About to DDU my GPU driver and go from 565.90 to 561.09 and will report back.

If anyone has any other recommendations I missed please let me know as I’ve dedicated today to troubleshooting this issue as I cannot play with my wife anymore who is on an older 12600k/3080 system running the game at 3440x1440 without any issues…

DDU safe mode and downgrading GPU driver seems to have fixed it for now. Going to try updating to latest GPU driver and see if issue returns or if DDU was the fix.

I wouldn’t. It has been problematic.

Yea this game has no rhyme or reason to it’s stability it seems.

DDU into GPU driver downgrade from 565.90 to 561.09 and issues seemed to go away. Installed Nvidia App and issues seemed to crop back up even without driver upgrade(so assumed it’s presentmon). Uninstalled Nvidia app and issues still persisted.

After the past couple hours I’ve finally got it working again and I was able to play through multiple pit runs, a world boss and legion without any freezing.

My fixes were as follows(not sure why or if it will even help others):

  • DDU into 1 version older GPU driver
  • Reinstalled battle.net application(not Diablo IV)

Side notes:

  • I have 0 page file on my game drive and it still works like it did before the freezing occurred previously.
  • I have the high res texture pack installed again and it loads without any issue once more with my settings all on ultra across the board
  • My game drive NVMe is the Crucial P3 Plus 4TB PCIe Gen4(don’t believe it even has any onboard cache)

So basically not really sure what fixed my instance but if I had to guess it was a combination of DDU, battle.net reinstall and removal of the Nvidia App(basically the beta GeForce experience app that replaces GFE/NVidia control panel).

I will try updating drivers later to see if it breaks and report back then when I don’t have to worry about trying to play the game with the wife. I will also test the Nvidia app again and see if it kills it if the driver update doesn’t. If neither of those break the game again then idk what caused it in the first place or how to recreate it.

Interested to hear how that goes, because I also did DDU safe mode uninstall (of the latest driver) to drop back to 561.09 and my issues either are no better or worse. At least before I would crawl to 15fps or so and it would remain that way, but now I seem to have moments where everything is frozen waiting to play catch-up for a split-second or longer. So yeah, this is definitely bad and frustrating! :expressionless:

As dumb as it sounds I recommend uninstalling the battle.net client, restarting the pc after that and then installing it again. I did not get this current performance/stability back until I did all of that but I’m also expecting to get 180fps 24/7 as I had previously so it was very obvious to me when everything started locking up/freezing for me.

No love for me with this, but thanks for the suggestion! Was worth a shot. So far, the changes that have not helped are:

  • Rollback to previous GeForce driver
  • Reinstall Diablo 4
  • Reinstall Battle.net

Yep, nothing works for me either. As soon as game enter it’s a stutter fest and high resource usage all over.

If anyone is interested - I fixed it after the new patch simply by setting everything to “default settings”.
Memory usage is back to normal, constant 120 fps not a single frame drop. Very nice

reinstalling battle.net worked me lol weird

Figured I would get in and play tonight for a couple hours, as I haven’t really played for a couple days…

No issues as usual. I did go in and turn off the chromatic distortion thing, and the other distortion setting.

Seemed to have a more stable FPS after that, but without Frame Gen its hard to say if it was a huge issue.

Otherwise, game still runs perfectly fine on a driver from January… Virtual memory usage peaked (for just the game) 26ish GB of usage. Nearly 40GB for the system.

Still a damn memory hog, but what can we do?

I met requirements for this game (I should be able to play at high res with stable 60FPS+ but apparently I can’t :woozy_face:) and time to time I’m facing the massive stuttering and fps drop (even if its forced locked in AMD Adrenaline Software to 60/90/120). No sollutions for this issue (don’t have installed Hi-Res Textures), game is installed on NVME SSD (and still can’t get stable fps, huh.) Im running out of sollutions for this problem. I can’t remember facing that type of stutter and massive fps drop on vanilla game (finished whole campaing, maybe some little fps drop but nothing huge and causing frustration). My PC spec: RX6600 8GB, R5 5600, 32GB DDR4 3200MHz and game installed on NVME so it should be working perfectly but … It doesn’t (Blizzard :face_with_spiral_eyes:).

Let’s hope devs will see this thread and do something about that cause many ppl in this topic facing that issue.

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Has anyone found a solution yet? Or is there any sense that Blizzard is working on a fix? I’ve tried most of the suggestions posted here (disabled cross-play, increased page file, reinstalled battle.net, reduced graphics settings to low and screen resolution, etc.; and I’m on SSD), and nothing helps. I still have severe stuttering, latency (>1000 ms at times), and dreadful sound distortion when there are many mobs on screen. All was fine before VoH. Several here have suggested these are server-related issues. I ran some ping tests. I’m getting a mean of around 10 ms for google. com and bbc. co. uk, but for battle. net I get an average of >150 ms (with no data loss). I do realize that’s probably not the actual game server, but does it tell us anything?

Did you try going to the 561.09 nvidia driver?

That has been solving a lot of these headaches. But you may need to the the DDU tool (you can find their website and instructions are there) to fully remove it and then install the driver from September.

That may fix your issue.