High Latency Issues D4 ONLY

To Whom It May Concern:

No idea why, but I cannot play Diablo IV with less than 1000ms, as of today.

From beta to yesterday (6/10) i had no issues with latency.

Before you go and tell me to run ping tests and trace routes and other things, I just want you to know, I have 0 issues with any other game or program. For some reason, I can ping google, facebook, whatever no problem, but if i try to ping blizzard.com or the D4 Central server, instant REQUEST TIME OUT.

Now If I enable NordVPN, I have 0 issues playing D4, my latency is 50ms, but I still cannot ping the server or blizzard without a RTO. I got this information from the tech support d4 forums, ppl having the same issue, using VPN to get around it.

I have Xfinity internet, 800 Down 25 Up, and again, no issues with anything else and had 0 issues up until today with D4.

Plz fix. Thx

20 Likes

Well they were having login issues earlier, so probably a problem for a bit. Patience.

Same here, i tried to play during 4 days but it isn’t playable. When i enter in my character to walk/run inside the game, ping goes to 1000+ and disconnect from the server. I just want to play but it’s difficult. Blizzard have to fix this soon.

4 Likes

I just tested this a few minutes ago. Worked perfectly fine, got right in. Currently in Ottawa with a 300MB cable connection and getting a 20 something ping…

In Manitoba, 150mb connnection, getting 300-1000ms ping. so it is a problem still, unplayable, they did good with no game issues, now just constant server issues.

3 Likes

In Delaware anytime I log into the open world I have 600-1000 Ms I enter a dungeon and my Ms drops didnt happen until most recent patch

3 Likes

Indeed they should fix that. I have the same problem its impossible to play boss fight with 1k latency

2 Likes

Massive lag spikes and rubberbanding.
Playing on PS5 from Europe,Ireland.
Completely unplayable.
Problem only happens in Diablo 4, all other online games run flawlessly.
Blizzard you need to fix your servers/data centers.
You took our money, now offer us a decent experience so we can play.

8 Likes

i’m super annoyed. My PC plays other games fine I never have any issues with lag like I have been having with this game. I can’t even kill a Tier 2 elite quest mob b/c by the time the lag spikes clear I’m dead. I like this game but if this continues I’m just going to give up on it. Sad, I shouldn’t be surprised by now, but seriously, C’MON BLIZ! FIX THIS!

2 Likes

2k latency here, EU. Started today.

2 Likes

I wanted to update this thread.

Be sure to run the WinMTR test and post your results if possible:

And this thread has some helpful tips and information, not all may relate to everyone:

Thanks!

1 Like

Doesn’t look like there’s anything wrong here? 30-1200 ping on ctr+r but constant rubberband and lag.

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.zzzzz - 0 | 412 | 412 | 3 | 11 | 30 | 13 |

| 10.zzz- 0 | 412 | 412 | 7 | 11 | 30 | 11 |

|pres-core-2a-zzz - 0 | 412 | 412 | 8 | 12 | 32 | 11 |

| No response from host - 100 | 84 | 0 | 0 | 0 | 0 | 0 |

| tele-ic-zzz- - 0 | 412 | 412 | 22 | 27 | 70 | 27 |

| 72.zzz- 0 | 412 | 412 | 19 | 22 | 42 | 22 |

| No response from host - 100 | 84 | 0 | 0 | 0 | 0 | 0 |

Yeah, according to that, you have no packet loss and decent ping. So it shows you and your local ISP seem to be fine. It has be further down the line somewhere.

2 Likes

Same for me, I have no problems with other online games.
It also doesn’t matter what time, like I made a quick test very early in the morning shortly before I had to go to work.

My Latency in Diablo 4 ist on average 500-600ms, max was 1200+ ms
while I get Latency of 13ms on a internet speedtest, that I got with a Server that’s roughly 350 km away…

2 Likes

Same for me, I have no problems with other online games.

My Latency in Diablo 4 is on average 500-600ms, max was 1200+ ms
while I get Latency of 13ms on a internet speedtest. I have a lot of problems with undesired disconnection. Please give us a fast solution. Luckily that i’m not ussing a Hardcore Pj!

1 Like

53 ping max until ~5pm local time, where it becomes 250ping minimum outside of towns and 2k min in town

2 Likes

Same here on Spain, Europe.

Since Friday I can’t just play the game. All my others game works fine (I had to play WoW in the weekend and had no problem with it).

Blizzard should fix it just right now because players can’t really play their game

1 Like

I also started having this issue,peak times it’s 700ms to 2500m. Switch on a VPN and it’s 75ms. Manchester uk. virgin broadband

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I have similar issues. I can play fortnite, LoL, Warzone, etc with no issues. D4 runs between 500-900ms. Ive tried all the cross-platform, vsync, type tips with no results. I followed some forum advice and did the ipconfig/dnsflush fix which worked for about 2 days. Now the ping is back and the fix doesnt help anymore. Ran the WinMTR with 0 packets lost. Was DNS flush working just a fluke or is that useful information some how?

Hi All, having VPN is a partial solution only due to how Diablo 4 servers under “clusters” are setup. I have a detailed post about this if ya’ll are interested. Maybe someone can find a way to force connecting to a specific server only.

1 Like