GPU not supported?

Technical Support
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Is a new video card required??

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No, probably not.

There have been some issues after the last update.

You might need to do one of two things:

Open the LocalPrefs file for D4. (Documents\Diablo IV)

Change the line [Adapter “0”] to [Adapter “1”]

Second fix is to disable the the onboard intel, but I don’t recommend this on laptops, as its needed for power management.

Beyond that, you can also try these:

  • Resetting defaults in the Nvidia control panel, especially if you are running Geforce Experience, you may need to check the game profiles and makes sure Diablo IV if listed is using global settings, not custom settings. You can also try doing a clean install from the driver installer.

  • If running Windows 11, go to Settings → System → Display → Graphics. Under here is a list of Apps. See if Diablo IV is listed. If not, add it. Hit add, browse to where the game is installed, find the Diablo IV.exe file. Add it. Then hit options and set it to use the Nvidia.

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