All the gem fragments both accounts had on our Playstation disappeared when we were at the jewler and crushed the fragments we had to make bigger gems, now both characters on lvl 50 hard mode have 0 gem fragments and they don’t seem willing to do anything about it. I get they wouldn’t know what fragments we had but to have nothing is wrong
THIS IS ALSO AN ISSUE ON PC:
On PC, Just constructed a Grand Topaz with several other grand gem resources stored at the jeweler, salvaged the Royal Topaz that it replaced and now ALL GEM resources have been altered to 8 regular and 89 chipped !!! I have lost tens of thousands of resources across all gems because of this bug FIX THIS