Game wont even launch

After hitting play it acts like its loading then goes tight back to the play button on the launcher. Some open beta… I got to play in closed beta but none this time, this is BS

Check in Task Manager if process is being sprawned. Check Event Viewer if any process has been crashed. Reinstall the game.

I have done all that

You got bitdefender?

No, it worked fine in closed beta. This is freaking annoying

Howdy Aquila,

There are a few programs that can make this happen, check to see if you have any. If you do please update them or uninstall for testing.

Sophos
Razer
Any software with Overlays such as discord, Nvidia, and the like.

I do use a razer death adder mouse and razer chroma is running in background, and i use NVidia as well

Hey Aquila!

Chroma is known to cause this here are some steps to help out!

First let’s try disabling the Chroma piece. Run Razer Synapse 3. Go to the Modules tab, make sure that the chrome connect module has been installed (may need the app to restart). Navigate to the connect tab and toggle off “enable this app” on the right. If Synapse 3 isn’t installed you can install it and do this step as well.

Retest the game.

If the above doesn’t work attach your Chroma compatible device and install Razer Synapse 3 (Razer Synapse 3 - Cloud-Based Hardware Configuration Tool | Razer United States). If you no longer have your Chroma device, please contact Razer for assistance.

Retest the game.

If that doesn’t work, uninstall all Razer software including your current build of Razer Chroma SDK Core Components. If you run into problems removing the software, please contact Razer for assistance as they are aware of these uninstall issues.

Retest the game

Well that at least got me to the que screen will let you know

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