Hi to all… I am having the same problem… The server disconects me … my internet and hardware its ok… (Web disconection, connection of the game has been lost,your client has been disconnected from the server ). I dont know how to share with u a screenshot…
**i had sent a ticket to blizzard about this issue, problem…i had already did the things they told me to do and i am continue having problems…the disconection…I am having this problem when i teleport or when i change territories on the game. **
this is what blizzard told me to do…perhapps it would help others…not me
**1. Update Graphics Drivers and Windows: Ensure your graphics drivers and Operating System are up-to-date. **
2. Verify Game Files: For Blizzard’s Battle.net launcher, select Diablo 4, click on the Options menu, and choose Scan and Repair
**3. Disable Background Applications: Close unnecessary background applications, as they might interfere with Diablo 4. Check for any resource-intensive programs running in the background and close them before launching the game. **
4. Run as Administrator: Right-click on the Diablo 4 shortcut or executable and select “Run as Administrator.” This ensures that the game has the necessary permissions to run smoothly.
5. Adjust In-Game Settings: Lower in-game graphics settings to reduce the strain on your system. Experiment with different settings to find a balance between performance and visual quality.
**6. Check for Overheating: Monitor your system’s temperature while playing. Overheating can cause crashes. Ensure that your CPU and GPU temperatures are within acceptable ranges. Clean any dust from your computer components and ensure proper ventilation. **
7. Reinstall the Game: Uninstall Diablo 4, restart your computer, and then reinstall the game. Corrupted installation files can lead to various issues, and a fresh installation might resolve the problem.
**If, after following these steps, you are still experiencing issues, we recommend visiting the Diablo 4 forums on the official Blizzard website. There, you can find a community of players and developers who may be able to provide additional insights or solutions based on their experiences. **
If all else fails, consider reaching out to a local tech expert who can perform a more in-depth analysis of your system to identify and resolve any hardware or software issues.