Never had these sort of problems before, played hundreds of hours already. Beefy system but just running around about every 10 seconds theres a hitch and sometimes the sound will stop for a couple of seconds.
Make sure Crossplay is fully disabled in the game menu while at the character select screen. It has two options, turn both off.
Same here. The game sound drops out for a split second. Certain menus are freezing causing the game to stutter. There is a hitch at least every minute in fights. Cross play was disabled even weeks ago, and causing this has no bearing on the current state of the game.
The hitching sound you are referring to is the game having a spike with the freezing stalling the audio playback. There is nothing wrong with the audio itself, its a direct result of the game sticking and freezing.
That effect is normal, albeit not preferred, since the game is not working correctly.
If you are stuttering at a predictable rate (every 1 minute for example) then something running on your system is causing the issue.
I would make sure to remove any Razer software, and disable Peripheral Lighting (chroma effects) in the game settings.
Shut down any and all apps you absolutely don’t need while playing, especially browsers and social media apps. Also close Battlenet. . In fact, set Battlenet to exit when launching a game.
See if those help you out.
Done all those things. This is my post on EU : UI elements like menus are causing the game to stutter / freeze - Technical Support - Diablo IV Forums
Weird.
What sort of drive are you running the game from? Its almost sounding like an asset loading issue.
So, I found my problem. My Windows swapfile was configured incorrectly. It was something I did some time ago and then forgot about it. I moved my swapfile to another SSD drive on my system and the game is running smooth AF again.
Now, with that said. It’s quite apparent that D4 is using the swapfile when you move between different zones of the game as a temporary cache location.
The idea is to have a small swapfile set to you OS boot drive 2048-2048, then have another larger swapfile set to another SSD drive either 24648-24648 or 32768-32768.
Or disable the swap file completely, as I have done.
I don’t use one. I haven’t had a swap file enabled on my systems for over a decade now. But those systems have all had 32GB or more of memory. I would not recommend this on a system with less than that.
Having multiple swap files is not a solution. In fact that can lead to issues.
If anything, I would simply have a small sized one set on the fastest drive in the system, and leave it at that… Hopefully the fastest drive is also the one with the OS installed.
The only reason you need a swap file, is to make sure some of the log files are captured in the event of a crash, and to allow some room for memory issues if you don’t have a lot of RAM, or for compatibility reasons for some applications that require you to have a swap file enabled.
But as I said, I haven’t needed one for years. And I don’t suffer from any complications as a result of that choice either.
But sure, swap file settings might be causing some of you issues. And it could be one more reason why mine doesn’t have issues.
*shrug
Here is a link to my full setup, with all the different settings that might affect the game:
-Full breakdown of a system that plays Diablo IV without problems:
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