Game Crashing specifically after patch 1.0.3 (June 27th) (Addressed with Patch)

Just in case more logs are helpful here…

I 2023.06.29 18:44:26.191428 [Game] ---------------- UIModalNotificationManager::ShowModal 2: Extracting this item’s Aspect will destroy the original item.

Are you sure you want to proceed?
I 2023.06.29 18:44:28.857360 [Game.UI] Closing Crafter UI | client_user_id: 0 | crafter_type: Occultist
I 2023.06.29 18:44:28.858018 [Game.UI] Closing crafter tab | client_user_id: 0 | crafter_type: Occultist | tab_name: Extract Aspect
I 2023.06.29 18:45:39.290970 [Game.UI] Closing Crafter UI | client_user_id: 0 | crafter_type: Jeweler
I 2023.06.29 18:45:39.291611 [Game.UI] Closing crafter tab | client_user_id: 0 | crafter_type: Jeweler | tab_name: Craft Gems
I 2023.06.29 18:45:53.187701 [Crash] Thread ‘JobWorker3’ handling fatal error
I 2023.06.29 18:45:53.188776 [Crash] UnhandledExceptionFilter
I 2023.06.29 18:45:53.188890 [Crash] Crashed thread: ‘JobWorker3’ (0x48a0)

Plausible hypothesis is that this is a game bug, and not fixable by us gamers. Also, this game seems relatively low stress to my RTX 3080, so I don’t think it’s hardware on my PC.

1 Like

I installed the latest D4 nvidia drivers it released today. then ran the geforce experience and let it pick the settings. it went with some stuff i would not use but they are aware of the crashes and picked some settings that help the most. no crashes yet after 2 nightmares dungeons and running around a bit. I have avoided cities thou and am selling at the tree instead.

Yeah, I think this is it… It’s just a game bug.

Jesus there is a lot of posts here. I really hope they is addressed soon. Have they even said anything on twitter like “We’re aware and looking into it”?

Also i crash every 5-15 mins and after spending about 9 hours doing everything i could possibly do, i still crash.

Yes, scroll up a bit and I linked the twitter posts. Blizz also responded to this thread as well.

Let me play!!! I need to do stuff okay.

Not sure if it’s related, but I’ve also seen increased lag and stuttering since the patch dropped.

Hey guys! I’ve been having same issue since 1.03 patch went out. Game would crash every 5 mins. But after I switched my computer power plan to “High Performance” from “Balance”, the game hasn’t crashed on me since. My CPU is overclocked and High Performance power plan helps CPU maintaining the same process speed all the time.
Try it and it might help, at least it does for me.
CPU: 9900k
GPU:3090
Asus Maximus Motherboard

thank you! many of us have basically been unable to play the game because of this. Lost many helltide sessions, nightmare dungeon sigils, etc. — appreciate the help and hopefully have a swift answer so we can get back to playing :pray:

Most of the pc users are havung the bugs… my xbox series x runs the game no problem… the fact that consoles out weigh us

So started having same issue as everyone else. 4090 here, I have tried everything I have read on this thread with no luck. What’s weird is I can play on my 3070ti laptop with no issues at all. Thing to note running DLSS on ultra performance on laptop. Trying that setting now on Desktop and haven’t crashed for 45 mins.

lowered my OC from 5.1 to 4.7 and voltage to 1.3 and haven’t crashed in over 2 hours. my guess is it isn’t a OC issue but a voltage fail safe potentially from over heating our GPUs that’s causing the crash

may explain why consoles are crashing as well if they are running too hot

Been dealing with the same crashes as everyone else. This is completely unacceptable. No word from Blizzard after two days of constant reports?

There’s a blizz reply in this thread and multiple ppl linking to them on twitter saying they’re working on it. Make sure you read stuff bigguy

1 Like

You know it’s been unplayable for more than 48 hours now. We’d all like to actually 0lay the game we paid for. Not one notice up on the log in wall we barely got noticed today. Role the patch back so we can play or get it fixed for crying out loud. It’s unheard of in today’s world to patch a game and it be unplayable for two days. It’s even worse when you all didn’t say a word to anyone online till today when we got you on Twitter finally.

4 Likes

Community managers have replied in one of these threads. Aware of crashes since 1.03, working on it, more info when available. Just gotta hope the team can figure this out quickly.

I remember New World launch I had a silly little bug where every 40 seconds or so my latency would spike to 10,000 ms for about 10 seconds. But only the NPCs would rubber band and teleport around. Other players? Saw them doing actions in real time, no latency. Checked task manager, it would be downloading gigabytes of data every 45s then stop. What the heck is that lol. Fascinating. I don’t know if that ever got fixed because I checked a month later and I still had the issue. I think blizzard will be quicker on this one.

Don’t want to jinx it but disabling the enable 4g decoding setting in bios seems to have stopped the crashes for me. Been in dungeons and hanging about it town.

After installing the new nvidia game ready D4 drivers I can go about an hour inbetween crashes if i avoid cties. Inside the NM dungeons not having problems. Cities = crash

So I’ve been testing an idea from a random comment and so far so good. I have switched to windowed mode instead of full screen. My tests have been about 30 minutes doing inventory and paragon stuff, about 20-30 min in a nightmare dungeon with no crash yet.

Previously i was lucky to get 1 ND done before a crash. Give windowed mode a shot see how it goes.

UPDATE: it crashed…