Game Crashes to gray screen and doesn't make it to title screen

[DTMAce-1687]

Refer to the instructions in this thread under “All Technical Issues”:

Common Technical Issues and Solutions

★ Please visit our Support site here for the latest, up to date information on the current known issues   Howdy, all! This thread is a go-to resource for some of the most common technical issues you may experience with Diablo IV. Each of the following goes over types of technical problems and links to troubleshooting resources. Before troubleshooting the problem, we suggest checking the Breaking News and @BlizzardCS twitter account for known issue information. If they do not provide informat…