Game crash - lose elixir time

Why isn’t this fixed already? Especially now when there is journey objectives using seasonal elixirs. I put in a ticket and they confirmed my crash and recommended I post on the forum as they can’t reimburse us. This is poor service, for 1 not having the elixirs tied to actual time so a quick reconnect and its still up, and 2 that they can’t add these seasonal potions back if we get crashed program and lose out!

Been playing since launch and things like this makes me thinking about uninstalling.

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