The game is constantly crashing/freezing or locking up my PC when playing or trying to Alt Tab downsize to go to another window. I’m on a brand new PC that’s only 2 weeks old and should have NO problem running this game or ANY other game for that matter. This is the ONLY game that is crashing while trying to play it. All my other games play flawlessly on this PC. I’ve got maybe 6 hours of gameplay on the new expansion and it’s crashed out 6 times.
My PC equipment is Windows 11 home 64 bit OS AMD Ryzen 9 9950X3D CPU 32GB G-Skill DDR5 Ram, MSI 870E Tomahawk motherboard, AMD Raedon RX 9070XT and a 2TB SSD hard drive. All Drivers are up to date. There is no reason that this game should be having ANY issues running on this PC. It’s almost bad enough to make me want to request a refund on the expansion I just bought. I have submitted multiple error logs from the crashes to AMD.
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Last update has me disconecting from the game/server, and the game also crashes for no reason. This is beyond absurd the game was fine 1 patch ago and now its unplayable.
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I agree, I have the same issue. Was talking with my friend how the game was performing better, but the patch came out and the performance got wayyyy worse
I have the same Issue with AMD and my PC is way to good for Diablo 4. But it’s constantly freezing and crashing anyway. And sometimes I am AFK in town.
Try this ram auto-flusher, one guy on Reddit told me it helped him play the game properly.
I can’t post a link, but here google this: Memory Cleaner microsoft store
@Foogley I am going to try this and report back. I have been having the same issues but no response on my thread haha. Thanks for the option!
Yeah would be nice to know if it actually works and sometimes D4 just doesn’t know how to release unused memory, I can’t test since I don’t have leaks on two PCs/two different accounts.
@Foogley so this did not work for me. I did need to restart my App. I did notice that when installing this that it only targets normal RAM cache. Which makes sense. This would need to target VRAM to actually be a fix. HOWEVER. That got me thinking and I found something else I am going to try.
Per Google Search –
Restart Display Driver: Pressing Windows Key + Ctrl + Shift + B restarts the graphics driver, which can clear stuck VRAM allocations and improve performance after long sessions.
I guess there’s also VRAM leak? I thought it’s only RAM + Windows Virtual Memory setting that bug out.
I have a system monitor running and everytime I have an issue I see GPU usage drop to 9-15% and VRAM spike to 16 gigs. I have 128gigs of Ram on my PC and its NEVER over 20% usage
Do you have virtual memory (paging file) set to auto? did you try setting it manually?
Yep, it’s both. Also just saying, I did do the Paging File thing and it still keeps climbing, just slower. Basically, most if not all workarounds just slow down the problem, nothing actually gets rid of it. And as usual, Blizzard isn’t going to fix it. Funnily enough got a Post flagged earlier just for saying what is basically been an observable fact for like 10+ Seasons.
I saw people saying it crashes on their account, but not on their friends/brothers accounts on the same PC same game client install… I don’t know if this is related but seems possible it poops itself over something strange.
I asked that person to send me logs from a broken account and from a working one to compare.
Mh. I have been monitoring my RAM for like a good hour, after reading somebody’s comment elsewhere about people joking that this issue could just be another symptom of the godawful Player Cache (the Storage Chest) System, where it loads everybody’s caches and stuff when other players are nearby, so out of curiosity I just reduced my player contact to a minimum by disabling all the Cross-Platform features.
For now, VRAM but ESPECIALLY RAM have been fluctuating, sure. But they actually haven’t done the thing where they just rise slowly but surely towards 100% utilization and an inevitable crash.
In fact my RAM has slowly increased up to like 82% and then went down after being in a Campaign instance for a bit. And it remains stable in that 70-85 area.
Crossing my fingers for a fix or a workaround, but seems like disabling Cross-Platform Features has drastically improved the situation, although it is still generally using way too much of both.