Game completely unplayable due to latency

[Bushmastah-2229]

My experience for the past week with this game has been absolutely atrocious because of insane lag and rubberbanding. Its virtually unplayable for me (in EU Romania to be more specific, but it seems it happens everywhere). And funny enough, in the past few days it has gotten WORSE, now literally the moment I enter the game on my character, I can move around for about 30 seconds max then it rubberbands into oblivion and everything stops moving and I either have to wait (and die) for it to come back for sometimes even 30 MINUTES (yes you heard that right) OR I just relog and it happens again. Its gotten from being a chore to finishing a dungeon to basically being completely and utterly unable to play period. Before any advices come up, I tried everything, belive me ,EVERYTHING, from disabling antivirus, firewall, trying VPN, the SSDP solution, checking my internet, packet loss, absolutely everything I could possibly try and I can, with absolute certainty confirm this is 100% Diablo’s fault. Even other games FROM BLIZZARD work no problem. I kid you not Ive never had in 15 years of gaming such a ridiculously bad connection problem with a AAA title. And worst of all, Blizzard has said NOTHING about this, not even a peep, their twitter is filled with self patting on the back on how good the game is, well, cool, maybe thats true, I wouldnt know because I cant play the damn thing. so, as thousands of people have asked before, Blizzard, CAN WE PLEASE AT LEAST GET A CONFIRMATION YOU ARE WORKING ON IT? totally unacceptable behaviour and I know I sound salty, because I very much am, but this is getting insane and I didnt pay 70 Euros to not play…

[Rekei-2396]

Same here, went from 80ms yesterday to 2000 today, i kid you not 2000ms, never ever have I had such bad latency, makes you wonder where the servers are located for Eu, cause its definitely nowhere near Eu.

[DTMAce-1687]

@Bushmastah-2229

checking my internet, packet loss, absolutely everything I could possibly try and I can

Well, use this to check for packet loss specifically regarding Diablo IV.

Running WinMTR

It seems some ISPs are having issues with Diablo traffic:

AT&T DFW Area Connection issues

Hey there, So I want to clarify reading/using a WinMTR. It is a live test, testing all nodes along a path at the same time. If there is an issue at any node, every node after will show similar or worse results. You won’t have a bad node and then everything after it look normal. The easiest thing to do is look the first hop which is your PC to your network device. If everything looks good there, look at the final visible hop. If there is no data loss there and the latency looks about how it sh…

@Rekei-2396

never ever have I had such bad latency,

Yeah, there have been reports in the EU of some bad latency the last few days, but not sure its the servers, it seems to be on the way to them.

Run those tests above and post the results here, we can take a look.

[SpicyMaggot-2601]

Same here, unplayable ping

[Bushmastah-2229]

As I said, I did, no problems from my end, but here you go, did it again, if you have any ideas I am all in, cuz I got none left

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.1 - 0	415	415	1	1	6	1
StamAcasa.rdsnet.ro - 0	415	415	2	4	62	3
qr90.bucuresti.rdsnet.ro - 0	415	415	2	6	109	3
10.220.188.208 - 0	415	415	2	7	123	3
10.220.156.5 - 0	415	415	19	25	123	59
72.14.216.212 - 0	415	415	23	26	123	24
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
No response from host - 100	84	0	0	0	0	0
________________________________________________	______	______	______	______	______	______
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

[DTMAce-1687]

@Bushmastah-2229

|10.220.188.208 - 0|415|415|2|7|123|3|
|10.220.156.5 - 0|415|415|19|25|123|59|
|72.14.216.212 - 0|415|415|23|26|123|24|

The loss percentage is 0, which is great.

I see it had some momentary high latency showing above, but yeah, in your case, not seeing a real reason for it not be working.

Thanks for this though! It helps! It may mean that somewhere further down the path its getting blocked, but at least its not local to you.

[Bushmastah-2229]

Well yeah thats great I guess lol, still wish blizzard would at least make a statement they are working on it

[DTMAce-1687]

Unfortunately, they often don’t say anything till they are sure they have an answer. Its easier to say nothing till you are sure it won’t be wrong I guess.

All we can do is be patient, even if we don’t want to be.