My game would freeze at the login screen, or if it didn’t freeze there it would crash after I selected my class. I am running a RTX 3070 with an AMD Ryzen 7 5800X.
I was able to fix this by going into Battle.net launcher, going to Diablo IV and then clicking the cog wheel next to play, selecting “Modify Install”, under “Game Content” clicking on modify install again, then deselecting the tick box for “High-Resolution Assets”.
I don’t know if this is an issue with AMD CPUs, but this seemed to fix the issue I was having.
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I’m running a Ryzen 5 1600AF and a GTX 1650 super and I get to the character selection screen and it freezes and crashes, before I even get to select a character. I tried the above mentioned…it still does the same thing
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Windows 11, Nvidia 3080Ti here, uninstalling high res assets seems to have greatly improved the stability of the game.
I have the same bug, it crash all the time at the login screen… Even when i remove the High resolution assets… 100€ to not be able to play, nice
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Same problem here. I’m not paying 90 € for a game with this kind of bugs. High-resolution solution don’t work for me. If i’ts not fixed soon I’m going to take a refund.
FWIW, I had this problem too. I then clicked the info button for the char selection and then clicked select from there. Seemed to work for me. Haven’t had the issue at all since doing that one time.
Same problem here with Nvidia Geforce RTX 3060 + AMD Ryzen 9 5900HX. Disabling the high-resolution assets still have same issue. I’m super lag in character choosing page even I choose the graphic to low even though from system requirement check, I should able to run the game with high graphic…
Getting this today (first time playing since the early access beta). Im on windows 11, 4080, 13600k. So frustrating…
I cant pass the character screen also, when i click on a class, the screen turns black and stays black forever
Actually that only happens when i choose necromancer, other classes are working
I am having same issues, whether or not I turn off the “High Resolution Assets”. When i select my softcore character (Druid), loads with no problem. When i select my hardcore character (Necro), it usually freezes and disconnects me, or stays frozen.
I’m in same situation… Can choose any other clases, but not Necro…
Tried to reinstall graphic drivers, analize and repair the game, reboot my PC multiple times… but still cannot choose Necro…
It will eventually work. Took me about 8 tries.
You need to wait when it freezes, eventually it comes back
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I had the same issue.
In my case it seems to be related to using multiple displays - If I turn my secondary display off, the game starts fine.
Hope it will help someone.
After I disabled High resolution textures, It’s working fine…
I think there is something wrong with necromancers in character select. I only have 1 character which is a necro and i cant get past the character select screen, it just stays black screened.
same problem… my sorc works fine, my necro crashes the game… wtf? lol
Same, necro is my only character. It freezes and I cant play anything. Unfortunately it doesn’t let me delete the necro or start another one. I’ve tried 10+ times at this time.
Same here. I have a necro coincidentally. If I just leave it like that and wait for 4-5 minutes it will eventually start and I can play normally