I just discovered something strange on PC. When you use a controller, the option to reset a masterwork is completely hidden. I had no idea this feature even existed until today when I happened to use a keyboard, which I only do occasionally. For the first time, I went to the blacksmith, looked at the tempering options, and noticed a reset circle. At first, I thought it would just return the item to my inventory. But when I clicked it, I was surprised to see an actual reset feature. Out of curiosity, I picked up my controller again to see if the option was there and I had just missed it. To my surprise, as soon as you switch to a controller, the option disappears entirely. It is not just inactive, it completely vanishes from the screen. That makes it hard to believe it’s a bug. It looks like it was deliberately removed.
Is Blizzard intentionally hiding features from players who use controllers?