Cannot get past that error and have no idea what port is not being forwared. Can’t play (Preo-Order) at this time. If someone could shed spme light on this error that would be great. Thank you.
Edit: Forgot to mention that every other Blizzard game runs fine; D2, D3, WoW, etc.
Update: 03/19/2023
The VPN suggestions herein are not a viable option especially since I have allowed Blizzard’s entire Autonomous System (AS57976) -ALL their IP addresses- a complete pass out of my firewall. I will not bring down nor lessen my system security in order to accommodate bugs for a game that are not my issue. Sure, a VPN, no doubt, works but is does raise the question as to whom/where Blizzard is redirecting to. Zero trust there. I have since refunded as I cannot, could not, get past the 2+ hour ques.
Have fun all and be kind to each other.
Thanks to those who chimed in with the same issues.
I am having the same issue, have checked firewall settings and it’s allowing the application to go though so not sure why. Have attempted multiple times and waited through the 90+ minute queues just to get this error when I’m at the front of the line.
I was playing WoW Classic while waiting during the other attempts, but now am trying without that to see if it makes a difference.
I’ve been dealing with the same thing all day. I disabled my firewalls completely, reinstalled the game, rebooted every piece of hardware I can think of. Nothing is solving it.
I’m having same issue aas you. I’ve queued up for 80+ mins queue five times already and the game giving me the error code “397006”. I tried everything with the modem, firewall and such but still can’t connect. I’ve been trying this since 12:15 pm…
