Cant’ login.
After 2 hours from in game crash, can’t login and play again
Always the save characters error message code 395002
have you tried this:
Error Code 395002 (“Your account is currently locked” or “Your character has not finished being saved”) usually happens when a game session or character save gets stuck on the server side after a freeze, crash, or heavy server congestion
Immediate & Effective Fixes
Wait 5 to 15 Minutes: Avoid spamming the login button, which can reset or prolong the server lock. Give the server time to clear your inactive session.
Restart the Game and Launcher: Close Diablo 4 completely, exit the Battle.net launcher, and reopen them fresh.
Switch Server Regions (PC): Open the Battle.net launcher, switch your region (for example, from Americas to Europe or Asia), attempt a login, and then switch back if desired.
Power Cycle Your Console or PC: Shut down your console or computer completely, unplug the power cord/network cable for 2 to 3 minutes, plug it back in, and reboot.
Advanced Troubleshooting
Clear Cache Files: Delete the residual temporary files in your %ProgramData%\Blizzard Entertainment and Battle.net folders to clear corrupted client data.
Scan and Repair: Use the Scan and Repair tool inside the Battle.net game settings for Diablo 4.
Check Server Status: Look at official channels like the blizzard forums to see if ongoing maintenance or widespread server outages are affecting login services.
i try this and wait 4 more hours, no work cant’t login anymore