Error 397000, multiple reports of players getting it today

Error 397000, unable to login today, was fine 8 hours ago. Multiple reports on discord of people having the same issue on xbox and pc today.
Seems mostly Eu, im in the uk myself, another guys in germany.

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Same issue, i have tried both Europe and Americas, still can not log in

Yes me to no joy last 3 hours uk

I have the same problem. EU.

Same problem i reinstalled the game cleared cache but nothing, I am from South Africa

Same issue on pc - europe
About for 2 hours now + -

Same problem on PS5 Italy ,reinstalled game still not work

PC, Same Problem, Poland

Jup 397000 in Germany too.

Here in Norway too. PC.

Seems to happen across platforms. Saw complaints from pc, xbox and ps5.

Yep. Some thought of driver issues, but it can’t be that…

same error here. why some people can play and some not.
this game have topo much errors and all the time new bugs.
feel me like child years with Driver 1 on ps1 , lol

Hello, since this morning I have the following error message every time diablo 4 is launched:
The lobby server is currently unavailable. Please check your version of the game. error code 397000
I tried to repair from the battlenet application and then totally uninstalled the game and nothing helps, unable to launch the game.

Hey all,

I can confirm that our engineers are aware of this issue, and are working on a resolution. We unfortunately do not have any more information than that for the moment.

Sorry for the delay, and thank you for your patience!

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Thanks, hopefully theres a fix very soon as more and more people are reporting the issue!

Please keep us updated on the engineers progress.

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Same here, UK, both my xbox consoles give same error

Its not console related as somebody on another post said that her husbands account works but hers doesnt, both on the same xbox.

Seems like some accounts have just bugged whilst most are ok.

This is really mess… I have too 397000 problem. Why youd don’t add single player at D4?

so it means we could play when? tomorrow night?

2 Likes