When the game starts, the “login” screen does not show the character or allow you to select any option (“start game”, “change world level” or “delete character”).
After more than 5 minutes the character appears with a message in front of it indicating “reconnecting to diablo iv” or even “error 300001”.
Without pressing anything, it returns to the main screen (diablo iv logo) and exits the game.
I have tried:
- uninstall and reinstall the beta
- check that I meet the minimum requirements of the game
- check that I have a stable internet connection (I use Ethernet)
My PC:
Processor: Intel(R) Core™ i7-9750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
Memory: 16384MB RAM
Operating System: Windows 10 Pro 64-bit (10.0, Build 19044)
Card name: NVIDIA GeForce GTX 1650 with Max-Q Design
Total Space: 487.8 GB
File System: NTFS