Short Version: Action button not triggering environment, movement is glitchy. Deleting and reinstalling fixed with no reoccurrance.
Long Version: Playing on PS4 everything was ok until I got to the blood petals cut scene with Lillith in the church as a druid. My kid started a game on his PS5 with shared account forcing Diablo IV to suspend (too bad it doesnt seem playable offline). When I resumed D4 I returned the the bloodied shed with a prompt to retrieve the chapel keys. This created several issues I will list here.
- Environment Not Responding - when I out X/action to examine the corpse for loot nothing happens. I tried to create a new character in case it was a bug with the scene/place but the new character is even worse. I walk up to an actionable item and my character responds with an attack animation but the item does not respond and remains live for action. Enemies stall and disappear if fhey show up at all. Doorways wont let me enter. Originally action was smooth to the point of defeating the first miniboss so this is a marked abrupt decline in performance.
- Stuck At Chapel - Ive tried restarting several times and sometimes I can find the corpse with chapel keys and other items its gone or there but not responding to my prompts. The chapel is unlocked (one time the doors were closed but most open) but when I walk in there are not blood petals to trigger the cut scene / progress. One time Isoef was standing outside but wouldnt respond to me. Seemingly even if I action button worked Im stuck.
- Glitchy Movement - on several trials in both first game and with a new character the hero doesnt respond to directional movement at first or takes a few steps then slides back to the original position. Some doors/paths do not allow movement.
- Items In and Out - sometimes a plot relevent corpse is there and other times gone.
At this point it seems like Diablo IV is unplayable. Im going to try to delete it and reinstall.
Edit: Kept trying to get it working without luck.
Adding that with the new game/character that is buggy also I am able to walk off map to another building just South of the game starting point that was not there before and is not shown on the minimap. When I get to town the Chapel door is open (no blood petals).
Even though the action buttons still wont response there are some debris on the ground that explode as soon as I walk by them.
After walking around a bit actionable items are entirely gone - no enemies, chests, or breakables. Eventually I got to the Eastern Pass and my character started seeming to mysteriously take on damage and died at the Windswept Cabin only to be transported back to a ‘You Have Died’ screen over it’s corpse in Icehowl Taiga where 2-3 wargs attacked and killed it (total disconnect between player view and actual game events). Revive at Checkpoint (triangle) button is not responding at all so need to manually close and retry D4 (but the wargs are moving and game doesnt seem frozen).