Diablo 4 Sanctuary Discord - Blizzard Partner or Not?

As everyone has probably noticed, people have been getting banned, or at least claiming to have being banned after using this highly popular discord server to trade rare items for gold which is in accordance with the games ToS.

This discord claims to be ‘Official Blizzard partnered Diablo 4 Community!’. There are multiple Blizzard staff members in this discord community that you can see at the top of the user list when you log in.

Considering these factors, people get a sense of security (rightfully so) that using this community to buy and sell items for gold is safe, approved by Blizzard for use and that they should not worry about getting banned for innocent trades.

My question is, is Blizzard truly an official partner with this community, giving it their stamp of approval and if so, why are so many people getting banned for trades where there’s literally no way they can know if the other person has obtained items or gold maliciously?

I actually asked a semi-popular streamer who is a verified #DiabloPartner and he seemed convinced that Diablo 4 Sanctuary is not affiliated with blizzard and that people should use it at their own risk.

What is Blizzard’s plan to make trading a safe and fun addition to the game rather than a dice-roll on getting your account banned? Is trading going to be disabled in the mean time?

Eagerly awaiting a response.

TLDR: People getting banned for using Blizzard approved discord, why? Can you adds measures to protect innocent buyers / sellers? If not, disable trade?

I’d be willing to bet the overlap of those using extra utilities like a Discord Trading Group and extra utilities like banned 3rd party programs is quite high in a Venn Diagram.

Your conclusion that only people trading on Discord is flawed - those that are getting banned happen to be traders, not the other way around.

A friend of mine trades heavily on Discord, even in the hundreds of millions for items. Hasn’t been banned. But she doesn’t exploit/cheat.

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My conclusion isn’t “that only people trading on discord is flawed”.

I stated that people CLAIM to be banned simply trading on this discord, which is a ToS safe activity and is essentially given the stamp of approval by it being an official blizzard partner.

I get it that there is probably people that have been banned for other reasons they haven’t stated, such as exploiting/third party applications etc.

I’m simply seeking confirmation that this discord is actually a blizzard partner and are people using it to trade able to be afforded some sort of protection against being banned for receiving tainted items or gold considering there isn’t a way for a player to fully know if the other player is ToS compliant.

Knowing 1 person that makes frequent / big trades that hasn’t been banned doesn’t prove that it hasn’t happened to other ToS compliant players, hence why I’m seeking further clarification from Blizzard.

Your entire premise is wrong. You don’t get banned for using the discord. YOu get banned for RMT or cheating.

The discord has nothing to do with it like the other guy said.

Don’t cheat or RMT and you will be fine.

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Do as Rod says not as he does. Unless you’re a streamer nerd who gets paid to play.

I’ve seen plenty of players saying they have been banned for RMT that state that they never have.

Yes, obviously there’s going to be some people that are lying. But there’s enough people saying it that makes me want to see some sort of clarification if this is true or not by Blizzard. I simply want to know if there have been any false bans or not before I feel safe trading items I’ve found for gold.

I’d be happy to see a source or comment from Blizzard on this matter, rather than posts just saying ‘dont cheat or RMT’ purely based off faith in the company.

My concern is that Blizzard attaches themself to a discord that is known as a trade hub, which implies that they are happy for people to engage is trading, but at the same time they are (POTENTIALLY) banning innocent people that are engaging in trading, in addition to the people that are cheaters/RMTers that rightfully should be banned.

That Discord supports RMT, I don’t know why Blizzard associates with it

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just sounds like unethical gold made its way there (duh) and if you receive unethical gold youre now a bad guy. simple.

i assume the same thing would happen if you buy an item that was brought from eternal to season or vice versa.

This is basically the response that I’m looking for which will make me feel safe to trade with others.

  1. Yes we are aware that when engaging in trading items for gold that a player can unknowingly receive items and gold gained by players breaking ToS and engaging in RMT or cheating. If this happens and you have not personally been found to have engaged in RMT or cheating, you will not be falsely banned.

Anything outside of this, I’m going to avoid it completely until a real solution is found

No one cares what you think or have seen or what some random guy told you.

Don’t RMT and don’t cheat and you won’t be banned.

No one is going to come in here from Blizzard and tell you the discord is OK to use. Get over it.

I don’t think they do support RMT as it explicitly states in its rules that it will get you banned from the server and you even get automatically banned for things like using a dollar sign in your message.

Could be true though and if it is it does make the association even worse.

I honestly don’t know why Blizzard supports trading in D4 in the first place. D4 trading is some weird half measure. Either allow full trading and all that goes with it, or disallow it completely. This half-in, half-out got exploited almost immediately.

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I think plenty of people care considering half the posts on this forum recently are in reference to this. Obviously the world revolves around you though and your posts are final. The forum isn’t actually a forum and it’s basically a platform for ‘Singularity’ to state what he KNOWS is right and wrong.

Okay.

No one from Blizzard is going to answer you here. Sorry :person_shrugging:

if you even have to ask it’s probably no.

It’s just some bare minimum lip service to superficially appease Blizzard. The fact is that the Discord, whether the mods know it or not, is used to connect buyers and sellers for RMT transactions. Discord in general is a well-known platform for sharing exploits, cheats, hacks and God knows what else. That’s the reason I left the platform in 2021 and came back only recently to try to trade on the D4 Discord before deciding that it was not worth it.

That Discord is not owned or run by Blizzard. They don’t moderate or handle any admin functions. That Discord is for the r/Diablo4 group. They are Partnered like Blizzard has streamers in a Partner program.

It is up to the actual streamer, or website owner, to set and police rules on their site. Failure to do so can result in Blizzard ending the partnership.

In this case, ANY trading you do with anyone is at your own risk. You are right, you don’t know where they got the gold from. Blizzard is not going to “sanction” such trades officially - it is at your own risk.

Right now they have not said anything about plans. Personally, I would not have made gold tradeable, but Blizz did. No idea if Blizzard will take steps to change that or not.

Keep in mind - game services or items for game currency is allowed under Blizzard rules. At your own risk, but allowed.

Game services or items for real life currency is not allowed. The server supposedly asks folks to follow the Blizzard EULA.

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If you are actually somewhat respectful and don’t come across as a brain-dead hater you can actually get a response if the post gains enough attention. Regardless if you’re positive or negative about the current state of them game.

for example.

It’s a complete clown freakshow that the game came out without an auction house and, even worse, that Blizzard didn’t implement it for S1

That is Tech Support. Blizzard has a team of Forum Support Agents who do post on the forums sometimes but they are not part of the Game Dev teams at all. They are there to just handle getting games running.

The Community Managers are the ones who would post here in General about game topics, and they are not going to respond to the OP.

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