i have ps plus, and recently a friend got me diablo 4. however, i was only able to finish the very beginning part of the game, up to getting to the first city, when i tried to open the transmog station when my game froze. i have not been able to get in sense. all i get when i open D4 now is a warning: your request has timed out. please try again later(code 3006)
The first thing I’d do is start your PS4 in safe mode and rebuild the database. Keep in mind that if you’re using the stock drive instead of an SSD in your PS4 it may take a few minutes to rebuild the database.
Rebuilding the PS4 database: https://www.playstation.com/en-us/support/hardware/safe-mode-playstation/