I don’t want you to say anything at all. You are a free human being and I appreciate the discussion we have had.
Your are entitled to your opinion even if it is wrong. Twitter has advantages and I have explained them.
This defeatist thinking doesn’t help. I will continue to do what I can by posting my feed back and interacting with the diablo 4 forums in hopes that things will change and get better.
If it’s not value added, corporate doesn’t care. The only thing that activision cares about is profit and quantity over quality. It’s been that was since they nearly crashed the video game market back in the 80 with Atari. They have never changed. Here we are 40 years later and the CEO says as much.
I have been TRYING for the entirety of my time as an MVP. It has only gotten worse on the day to day communications. Why do you think I spend time on the forums sharing what info I know with people? Linking to answers, support articles, answering basic game questions… I don’t do it for Blizzard. I do it because I think players deserve to have what answers there are, and help, without getting trolled/trash talked.
I can say the larger communications (roadmaps, frequent game development updates,e tc) have gotten better. That has nothing to do with me of course, but I was one tiny voice who cheered for it.
I admit, fighting corporate feels like a very pointless battle I stubbornly still try, but it is frustrating.
Thank you Misscheetah. I feel you. The social vampires on this forum are relentless. They try and get under your skin no matter how reasonable you make your posts because all they want is to feed off getting you tilted.
Collect all the feedback into a report. Weekly is standard, but they have topic focused feedback they need sometimes too - and much more rapidly. Esp around game releases, patch release, PTRs, etc. That feedback is collected from a variety of sources. Not just the forums, but discord, reddit, twitter, streams, etc.
Twitter has nothing to do with their job.
Treating people like trash online or off is not ok. I think more folks are just outright saying it is wrong to do. Period. It is not about defending one person, or even justifying corporate policy. The abuse online that people get is NOT ok.
Again, Twitter has nothing to do with their actual JOB.
I thought you understood all this? I get that you are angry and frustrated and maybe your post was sarcasm or humor I missed.
you definitely highlighted those words out of place. His words not mine.
I was responding to what [Exiled] said “If I was the community manager I’d probably steer clear of this cesspool too”
THANK YOU. It’s like it’s verboten to point out that the people who work at Blizzard are simply not good at their jobs. I have no idea why. The results speak for themselves
Well, maybe after reading more about how the mgt is structured, and some different discussion points, he changed his mind?
Maybe sarcasm again?
I have days I get really angry about it overall. Why is it that I can do this and engage with players and Blizzard (the company) can’t? I don’t get anything out of it besides the satisfaction of problem solving, helping folks, etc. There is no compensation.
I always wonder if active engagement and more active moderation on their part would help change the atmosphere on the forum. Of course, they probably have hundreds of game forums, engagement models, etc they make decisions on. Would it help or just make things worse for the CMs without helping players in a meaningful way?
I know how little people like seeing my green text and the sorts of things thrown at me. There are days you wonder if there is a point.