Data error crash

Technical Support
1

My game is constantly crashing now , i have been playing all week perfectly fine until today.

im getting a data error crash “Diablo IV detected corrupted data and was unable to automatically repair…pls run scan and repair on battle net …”

i bought the game in steam so i dont even have that option on battle net despite my steam being linked to my battle net account. but i have verified integrity of game in steam multiple times.

then everytime i relaunch on steam it “redownloads content” for like 5 mins then launches. i am able to get to character select screen then into the game ill be able to walk around town , do some chest sorting. as soon as i teleport to a diff location ill get the error and game crashes again.

i have tried uninstalling and reinstalling
uninstalling then reinstalling to a different drive.
restarted pc
clear my cache

not sure what else to do

my pc specs
4070 Fe
ryzen 7 3600x
32 gb ram

task manager showing 21 % CPu util / 81% Gpu UTIL 98-101 fps 56% memory

2

Probably you should install battle net, and start from there…

3

i do have it installed , my game is just not showing up on its library for some reason

4

You have to point the direction where the game is installed in battle net
There’s a button with that option right on the battle net aplication

5

where is it exactly im on the "buy now " screen

6
7

ye it wont detect it i even delete the battle net file.

anyway here is the last few codes of my last fenris debug file

E 2025.01.30 13:35:43.193815 40209 [Game] [DataBinding] ERROR: Binding Failed, BindingResult::kInvalidPath. DataStore: PlayersDataStore, Target:
E 2025.01.30 13:35:43.193830 40209 [Game] [DataBinding] ERROR: Binding Failed, BindingResult::kInvalidPath. DataStore: PlayersDataStore, Target:
E 2025.01.30 13:35:43.193876 40209 [Game] [DataBinding] ERROR: Binding Failed, BindingResult::kInvalidPath. DataStore: PlayersDataStore, Target: [No Target]]
E 2025.01.30 13:35:43.193887 40209 [Game] [DataBinding] ERROR: Binding Failed, BindingResult::kInvalidPath. DataStore: PlayersDataStore, Target:
E 2025.01.30 13:35:43.193897 40209 [Game] [DataBinding] ERROR: Binding Failed, BindingResult::kInvalidPath. DataStore: PlayersDataStore, Target: [No Target]]
E 2025.01.30 13:35:43.193900 40209 [Game] [DataBinding] ERROR: Binding Failed, BindingResult::kInvalidPath. DataStore: PlayersDataStore, Target:
E 2025.01.30 13:35:43.193910 40209 [Game] [DataBinding] ERROR: Binding Failed, BindingResult::kInvalidPath. DataStore: PlayersDataStore, Target: [No Target]]
E 2025.01.30 13:35:43.193923 40209 [Game] [DataBinding] ERROR: Binding Failed, BindingResult::kInvalidPath. DataStore: PlayersDataStore, Target: [No Target]]
E 2025.01.30 13:36:23.732166 43858 [Game] Condition EvaluateUpgradedItemLabelSubcondition evaluated without providing an Item
E 2025.01.30 13:36:23.732174 43858 [Game] Condition EvaluateUpgradedItemLabelSubcondition evaluated without providing an Item
E 2025.01.30 13:36:23.732179 43858 [Game] Condition EvaluateUpgradedItemLabelSubcondition evaluated without providing an Item
E 2025.01.30 13:36:23.732185 43858 [Game] Condition EvaluateItemQualityModifierSubcondition evaluated without providing an Item
E 2025.01.30 13:36:23.741110 43859 [Game] Condition EvaluateUpgradedItemLabelSubcondition evaluated without providing an Item
E 2025.01.30 13:36:23.741118 43859 [Game] Condition EvaluateUpgradedItemLabelSubcondition evaluated without providing an Item
E 2025.01.30 13:36:24.240618 43907 [Game] Condition EvaluateUpgradedItemLabelSubcondition evaluated without providing an Item
E 2025.01.30 13:36:24.240629 43907 [Game] Condition EvaluateUpgradedItemLabelSubcondition evaluated without providing an Item
E 2025.01.30 13:36:24.240636 43907 [Game] Condition EvaluateItemQualityModifierSubcondition evaluated without providing an Item
E 2025.01.30 13:36:24.751525 43956 [Game] Condition EvaluateUpgradedItemLabelSubcondition evaluated without providing an Item
E 2025.01.30 13:36:24.751539 43956 [Game] Condition EvaluateItemQualityModifierSubcondition evaluated without providing an Item
I 2025.01.30 13:36:31.417034 44587 [Game.UI] Closing Crafter UI
I 2025.01.30 13:36:31.418180 44587 [Game.UI] Closing crafter tab
I 2025.01.30 13:36:39.569081 45319 [Online.Systems.CRecentPlayers] OnAddedRecentPlayer
I 2025.01.30 13:36:48.061573 46130 [Game] ---------------- UIModalNotificationManager::ShowModal 2: Travel to Kyovashad?
E 2025.01.30 13:36:50.768201 46362 [Sigma] [tact] [:0]: Failed decode block (16): hash verification failed using e-key 6a425b32c6ca5c4a54cb00566da25216
E 2025.01.30 13:36:50.769578 46362 [Sigma] [tact] [:0]: Decode failed for file read. E-Key: cb303233d9e248bda0c045000006a9e0
E 2025.01.30 13:36:50.769590 46362 [Sigma] [tact] [:0]: Read failed for file '00000000000000000000000000000000
E 2025.01.30 13:36:50.936479 46375 [Game] TACT data error detected.
E 2025.01.30 13:36:50.936494 46375 [Game] [Data Error] Diablo IV detected corrupted data and was unable to automatically repair the damage. Please run Scan and Repair using the Battle.net Application. It can be found in the Options menu for the game.
I 2025.01.30 13:36:50.949835 46653 [Game] Application Deactivated. Active: 0 Minimized: 0
I 2025.01.30 13:36:56.853880 778109 [Game] Application Activated.
I 2025.01.30 13:36:56.856941 778110 [Crash] TerminateProcess via DefaultTerminateCallback with code 136
8

???
Sorry, delete what?
You don’t need to delete nothing. If you have already the game, is just point the location of the game in battle net. As simple as that…

9

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